Caliber - Buda - South

4.6 (396reviews)
92%
1174 Robert S Light Blvd,  Buda,  TX  78610

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford

Reviews (396)

My Experience

I appreciated Tom’s consistent communication and knowledge.

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Customer Service

Returned Clean

My Experience

The communication and the whole process was very simple and easy. Appreciate delivering before the schedule day.

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Repair Quality

First rep. Charles was my contact. Thought he was in control. After 5 wks, and parts not ordered. Then Guillermo took over. What a change. Reported to me daily and was on top of it. Very proficient and detailed with great customer service.

Customer Service

Guillermo was on top of it. Responding with every detail.

Returned Clean

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Repair Quality

Very friendly service. Car was done in a timely manner. Nice explanations of everything that was done on my car.

Customer Service

My Experience

Great customer service and repairs, the number on google did not directly call the right location though, sent me to a different place who said I would be called back in ten minutes and I never was. When I called the number that had called me it sent me right to the right person and I got serviced.

My Experience

Great work done on my vehicle , very satisfied good staff that help me with the process

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Returned Clean

My Experience

Why is the customer quality control, why wouldn't you wax the entire vehicle when you're trying to paint match, ended up with a large scratch on driver side that was not there before

My Experience

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Returned Clean

My Experience

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Great service. I was updated with the repair process every step of the way. Communication was quick and convenient. Couldn’t be happier with the service or the repairs.

Customer Service

Returned Clean

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Repair Quality

Issues with getting rental car as very poor customer service from caliber collision

Customer Service

Returned Clean

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Repair Quality

Everything went well it just took way too long

Customer Service

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Repair Quality

The team was friendly from start to finish and kept me updated throughout the entire repair process. When I got my car back, I noticed one small issue, but they had no problem taking care of it right away. Their customer service was excellent

Customer Service

My Experience

Guillermo was excellent and nice. Truck came back good as new.

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The first time I used this location I raved about it and purposely chose this location based on my last experience. Now I’m reluctant.

Repair Quality

In a rush to get my truck out before the holiday there was a bunch of red chalk that had to be scrubbed off by Guillermo in the parking lot. It left a bunch of scrub/scratch marks on my truck. Not that it was perfect before but now I have those to deal with. My window is scratched now as well.

Customer Service

Besides my truck having the scratches communication was great

My Experience

Everyone on staff were super friendly and genuinely seemed like that wanted to help. This was the first time my car needed repairs like this due to a car accident and I truly appreciate the team for feeling supportive during this difficult situation. My car was truly in the best hands. I am so grateful for the work they have done to make her perfect again

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I will recommend everyone to this location

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Returned Clean

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Repair Quality

Customer Service

Helpful, flexible, kind

Returned Clean