Caliber - Burke

4.8 (8,683reviews)
96%
5610 Sandy Lewis Dr,  Fairfax,  VA  22032

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car
Volvo

Reviews (8,683)

My Experience

Brian and the team were efficient and friendly! My car came back early and CLEAN! Thank you for your attention to the details.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

There’s a reason we are return customers with Caliber Collision: because they do excellent work THE FIRST TIME. We highly recommend them..

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sidney took great care of me and kept me updated daily on the status of my car’s repairs.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Gives good service and close to my home!

Repair Quality

Excellent updates and repairs….just took longer than expected!

Customer Service

Always connected with me by text or snail mail!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very efficient and timely. I lived the appointment procedure, less wait time. Updates were good. One comment you need more parking spaces 😆

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very timely updates and completed early. Great customer service.

Likely to Recommend

Repair Quality

Customer Service

Great to work with

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My only comment is the estimate said it would take 5 days but it took 8.

My Experience

Brian and the team were exceptional. Top quality and provided excellent communication throughout the process. I highly recommend Caliber Collision!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Car looked beautiful from stem to stern! Customer service was efficient and polite and I was kept informed about progress regularly. It was a pleasure working with Jordan!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Entering the shop, I was greeted by Jordan Boodhoo. You couldn't have a better person on the front desk. Courteous, knowledgeable, quick to act. A great representative for setting a first impression. My repairs were coordinated by the GM, Natea Welch. Such a joy to work with. Positive demeanor, great with communicating, very detail-oriented. I could not have felt better about my experience. Based on my interactions with those two employees specifically, I would certainly come there for any future repairs, and I would gladly recommend the shop to any friends who might need repairs.

Likely to Recommend

100% positive experience.

Repair Quality

I submitted feedback yesterday; however, to reiterate. In my opinion as a driver for over 40 years, my experience with Jordan Boodhoo as the first impression at the front desk, and Natea Welch as my POC for the estimate and repairs, was as good or better than any I have had at other repair facilities. First-class! I will return if I need repairs in the future, and will definitely recommend the shop to any of my friends in the area who might need repairs.

Customer Service

As I mentioned on the previous page, Jordan Boodhoo and Natea Welch are outstanding and should be recognized for their adept customer service skills.