Caliber - Carmel

4.7 (4,300reviews)
93%
503 W. Carmel Drive,  Carmel,  IN  46032

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,300)

My Experience

Great customer service, timely updates, and well done work. Made a stressful process feel easy.

Likely to Recommend

Repair Quality

Quality workmanship, timely repairs and the people that staff this location are fantastic. I wouldn’t go anywhere else.

Customer Service

My Experience

The team was great to work with. I’ll recommend them to others.

My Experience

Exceptional customer service. Kept me informed along the way. Vehicle looks showroom again!

Likely to Recommend

Thank you for the excellent service.

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Great communication and timely repair for my windshield. Highly recommend!

Customer Service

Great

Returned Clean

My Experience

Likely to Recommend

Great all-around experience.

Repair Quality

My technician, Nick, was very helpful in keeping me updated every step of the way through the process. Very refreshing.

Customer Service

A++. They called me at 5:30 PM stating my car was finished and that they were getting ready to close. They would not open again until Monday and I asked if I could come and pick up that I was only a few minutes away. They went out of their way to stay and wait for me to come in and pick up Friday evening. After not having my vehicle for a month, I really wanted to get back in my own car and did not want to wait another full weekend. Thank you, thank you, thank you!

Returned Clean

My Experience

My car looks great! The whole experience was seamless. Thank you!

Likely to Recommend

Repair Quality

Customer Service

My Experience

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My Experience

Thank you. Great people. Great experience.

Likely to Recommend

Repair Quality

Great work and great experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Just got the car back, and so far, it looks like everything went really well.

Customer Service

Returned Clean

Likely to Recommend

Thank you

Repair Quality

Thank you again!!

Customer Service

Thank you again!!

Likely to Recommend

Repair Quality

Caliber, specifically Tylor, was so helpful and kept us updated the entire process.

Customer Service

Tylor was very personable and timely with responses

My Experience

As always you get excellent service and the repair is something you can value. I highly recommend this for everyone. Thanks for taking extra special care of my car. And weekly updates.

Likely to Recommend

Have already recommended it to a couple of workmates.

Repair Quality

Nick has keep me very aware of how my car was progressing. I found this very reassuring and kept me from worry. The whole team seemed to be working together for the repair of my car and Nick was very valuable in keeping me appraised of my statis..can't say enough good things about your company and its valuable workers.

Customer Service

Way beyond anything i have experienced from any other place. Can't recommend it highly enough.

Returned Clean

Likely to Recommend

Repair Quality

The worst experience ever. They installed a broken, non-original bumper. They painted it a different color than the car. They fixed the wheel, even though I insisted on a new one. Now the car pulls to the left and swerves at speed.

Customer Service

The worst experience ever. They installed a broken, non-original bumper. They painted it a different color than the car. They fixed the wheel, even though I insisted on a new one. Now the car pulls to the left and swerves at speed.

Likely to Recommend

Repair Quality

I had good service and was kept informed about the status of my car frequently.

Customer Service