Caliber - Carmel
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Daily updates on the status of my repair from the service manager were very helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nick and the Team were excellent to work with. I’m happy with the repair work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was easy to file a claim and work with my assigned Travelers rep
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience working with Caliber.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Issues with email notices. Some oddly worded text from delays and did my look at other areas I request
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nick and the Front Desk Staff were always pleasant, informative and professional. Repairs were done in a timely matter. The work on the car looked Great!
Customer Service - 5.0/5.0 -
Stated up front
Returned Clean
My Experience - 5.0/5.0 -
Terrific service and keeping us informed during the whole process. Easy rental car return.
My Experience - 3.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0 -
Too early to tell
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful, professional customer service and quality work.
My Experience - 5.0/5.0 -
Such amazing communication, always keeping me updated. Repairs were 100/10 so much more than amazing it looks like a brand new car. Thank you so so much!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like a brand new car I got off the lot. Absolutely beautiful. Phenomenal. AND took the time to vacuum and clean the inside?? 100/10. Thank you so much.
Customer Service - 5.0/5.0 -
The communication throughout the time of having my vehicle was amazing. Thank you thank you thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The receptionist was awesome! Very friendly and helpful. Tylor our service tech was friendly and professional and kept us updated on our he progress.
My Experience - 5.0/5.0 -
My experience with Caliber Collision was fantastic. Everyone I spoke with was kind, professional, and more. The text messages to update me on the progress of my car repair was greatly appreciated!! I will tell my friends to go to them! Other businesses could learn from their customer care skills. They were all so kind and considerate. Thank you !