Caliber - Carmel
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great.
Customer Service - 5.0/5.0 -
He did a great job communicating, brought it right too me, very friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
This was our second time doing business with the Carmel location.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional and communicative
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed and were courteous. If there was a problem they found a solution. My son in law helped me as an advisor. They treated him with respect also.
Customer Service - 5.0/5.0 -
The personnel were informative and courteous.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and friendly service
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Finished product isn’t great. A bolt cover fell of in front of Tylor when I picked it up and he pushed it back in. Every time I open the trunk this pops off and my kid got into my trunk and didn’t watch for it and now it is lost. The edges of the bumper don’t appear to have been prepped and you can see black through the paint. My gravel guards don’t fit right any longer and it makes me question if the bumper they used was not a Honda bumper. Further- shame n me for not taking a video of my car when I dropped it off. I believe I have two new scratches that didn’t exist before dropping it off. My trust is eroded.
Customer Service - 5.0/5.0 -
Staff was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I have already recommended you all to my friends and family on Facebook!
Repair Quality - 5.0/5.0 -
This was my first experience with major car repairs, and you all made it so easy! You were able to get my car in quickly and kept me up to date on the progress multiple times a week. You also worked directly with my insurance so I didn’t have to. My car looks good as new now! Hopefully I won’t be needing any repairs done again, but if I do, I’ll definitely come back to Collision. Thank you!
Customer Service - 5.0/5.0 -
The communication was top notch. No complaints!
Returned Clean
My Experience - 5.0/5.0 -
Thank you for all your hard work and your thorough updates. I really appreciated everything you did if I ever need car repairs again you’ll be first on my list.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Working with your company was a good experience
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Great job from checking, follow up and delivery. We still have 2 or 3 things to review but looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience was simple and painless, and Abby was a huge help in getting the process started for me. She was excellent at putting me at ease and taking control of the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new.
Customer Service - 5.0/5.0 -
Professional, courteous, and prompt with everything they do. Abby is terrific; immediately put me at ease and did all the heavy lifting in getting my claim handled. Definitely my go-to if I ever need work done on my car.
Returned Clean
My Experience - 0.0/5.0 -
When I drive my car to the shop at the very beginning, I told the people the gas gauge is kept dropping irregularly, I don’t know if it’s leaking gas, yesterday afternoon, when we pick up the car after 10mintues, we went to get gas, so the gas is full, only added a little gas, but it showed only 170miles, full usually around 350mile. And the steeling wheel is self correcting, need use a strong power to pull it back. I feel my car is more dangerous to drive than the accident, it just look better. I hope you guys can refund me the deductible USD1000. As I need to get a diagnosis at the dealership to see the problems. This cause a lot of issues to me, too. Drop the car for one month, end up is not fixed well.