Caliber - Carol Stream

4.5 (2,242reviews)

90%

(630) 462-7131

1n046 Main Street, Carol Stream, IL 60188

90%

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1n046 Main Street
Carol Stream, IL 60188

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About Caliber - Carol Stream

See Photos

1n046 Main Street
Carol Stream, IL 60188

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,242)

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Newest
Rating

1,768 Customers Rated

5 Stars

68.5% Complete

(1535)
4 Stars

6.4% Complete

(143)
3 Stars

1.3% Complete

(30)
2 Stars

1.2% Complete

(26)
1 Star

0.4% Complete

(9)
< 1 Star

1.1% Complete

(25)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop's excellent customer service, with staff described as friendly, helpful, and professional. Many highlight the quality communication through regular text updates and phone calls keeping them informed throughout repairs. The repair quality receives strong positive feedback, with vehicles often looking like new and paint matching perfectly. Customers appreciate the thorough work, timely completion (often ahead of schedule), and attention to detail including vehicle cleaning. While some experienced delays due to parts availability or needed minor return visits, the majority express high satisfaction and willingness to recommend the shop to others.

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Service Quality
Communication

"Not only did my truck look Magnificent, the Customer service was exceptional. I would Definitely recommend these people. Ive delt ..." Read more

"The service was above and beyond! Got a status message every day! The two women in the office were very helpful. Very ..." Read more

"... our go to place for any repairs on our 5 vehicles. We are always met with professional and competent employees. The work is exceptional and weve always been highly satisfied with the service ..." Read more

"... always friendly with me and answered questions I had. They exhibited what excellent service should be. I appreciated that & their willingness to be very patient with me. No wonder they are very busy! People refer ..." Read more

"very flexible, great customer service, fast repair time, and highly communicative"

"Loved the communication in between! Everything was fantastic!"

"Customer service was great, I was kept informed of the progress almost daily! My car was ready a day early. I would happily recommend ..." Read more

"... repairs looked outstanding and there were no problems. It was good communication throughout." Read more

"I was in total connection with Caliber from start to finish. They were very communicative with me on the status of my vehicle. I would use ..." Read more

"The updates to the repairs were great and the staff was friendly. Would def. use again."

Service Quality
Communication

Service Quality
Communication