Caliber - Carol Stream

4.5 (2,245reviews)
90%
1n046 Main Street,  Carol Stream,  IL  60188

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,245)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Always use them

Repair Quality

Always provided status

Customer Service

Everyone is pleasant and informative

Returned Clean

My Experience

Such a nice team at the Carol Stream location!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Car repair looks great.

Repair Quality

Great communication throughout the entire process.

Customer Service

Natalie and Mark answered all questions and the process worked as they explained for the events over the 2 weeks to repair the car.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Well organized.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’ve gone to other shops and It’s hard for me to recommend this one.

Repair Quality

There are aspects of this repair that are far from being adequate. To begin with, it is evident that the bumpers paint doesn’t match the rest of the car, also there are sections of the bumper that are misaligned, and finally, there are scratches and areas of the bumper that do not look well painted. There’s a lot to be desired from this repair. spray.

Customer Service

The customer service was great. They kept me updated in regards to the status of the different stages of the repair.

My Experience

Right on time as promised. The door looks great. Everyone was super nice and the updates were appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They kept us informed during the entire process. It was very helpful

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work ,great staff.great price.This is my new go to place .

Likely to Recommend

Repair Quality

Great service, great people. Completely satisfied.

Customer Service

Could not of been better.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mi carro sigue marcando motor

Likely to Recommend

Pues ami no kede conforme porke melo dejaron pintando motor

Repair Quality

Mi carro sigue pintando motor

Customer Service

Mi carro sigue pintando motor

Returned Clean