Caliber - Carol Stream

4.5 (2,259reviews)
90%
1n046 Main Street,  Carol Stream,  IL  60188

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,259)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Damages dimished caliber collision worked on the side of the insurance company. Very disappointed very disgusted with caliber collision employee. Will never return to caliber collision even if the last body shop on Earth.

My Experience

My Experience

Yes, it was fine... ERIN, SYED & JENN were great! Techs there are 100% completed faster than expected even after I asked for more work to be completed.

My Experience

Fantastic service, tremendous communication all the way throughout the repair process and extremely great turnaround time.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Joe, Erin and Jen are wonderful and care so much about the customer.

Repair Quality

The whole team is absolutely wonderful. From the front desk, the mechanics, and the rental car service enterprise.

Customer Service

Returned Clean

My Experience

Your team was excellent and thorough, polite and helpful in every single respect. Thank you so much for a great experience.

My Experience

The staff at Caliber in Carol Stream are fantastic I brought my vehicle to them and was given the utmost professional experience. A shout out to Erin,Jennifer and Dan for a job well done My vehicle was completed when promised and I was in constant contact through out the whole process Thank you for the excellent service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very happy with service

My Experience

Excellent communication

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks for a job well done

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job all the way around from drop off through pick up.

My Experience

We normally bring our cars to a nearby auto repair shop. When presented there for an estimate, we were told they could not do the repairs. We called Caliber Collision and were told we could drop the car off the same day. We were updated daily and the car was fixed within 3 days. Excellent experience, will definitely come back and refer everyone we know!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is the second time I have had a vehicle repaired at Caliber and the work is great! I would recommend this body shop to anyone looking for a good body shop... the work was done in a timely manner and every step of the way they communicated with me about the progress of my vehicle. Keep up the great work!

Likely to Recommend

Repair Quality

Customer Service

They are so professional and friendly. I really like their service.

My Experience

Awesome job!

My Experience

The staff were so courteous and efficient. The van looked almost new again after they were finished with the detailing! Side view mirror repair went as expected. Much thanks to Caliber staff!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have recommended them.

Repair Quality

Very professional and quality work in a short period of time

Customer Service

Very satisfied. They kept me up to date daily and multiple times per day.

Returned Clean

My Experience

Quality