Caliber - Carol Stream
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Super helpful during the beginning of the process. Washed my car and cleaned it out which was great. When I picked it up they had not reset the car- If you disconnect the battery to get it back "online" you need to put in a code. I had no idea how to do that. I felt like that should have been done for me before I picked my car up.) Also, I had a cup holder full of change which went missing. That was very disappointing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. The quality of the repairs were excellent. The service was fast. The people attentive and helpful!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I took my car for my fog light light to be replaced and they had mentioned it would be ready by noon on the same day and it was so I was happy with the team staying within the expected time frame. In addition, the team kept me up to date on the progress of the work via text which was very helpful.
My Experience - 5.0/5.0 -
Thank you for getting it completed quickly. Car looks fantastic. I also appreciated the worker who took the extra time an set my clock.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional, excellent service, they keep me updated on repairs, outstanding work done in my car in a timely manner. I highly recommend this facility. Thank you very much.
Likely to Recommend - 5.0/5.0 -
Highly recommend this shop
Repair Quality - 5.0/5.0 -
Excellent work done!!
Customer Service - 5.0/5.0 -
Very helpful and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’d recommend to anyone
Repair Quality - 5.0/5.0 -
Very friendly and professional service and staff
Customer Service - 5.0/5.0 -
Promptly replied to questions and calls
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend them to everyone in the surrounding suburbs
Repair Quality - 5.0/5.0 -
The repair work was exceptional. Geoff is a master at his trade.
Customer Service - 5.0/5.0 -
Best service I’ve ever received, they led me through every step. Erin was a huge help, as was the whole team. Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent body and paint work. White three stage paint jobs are not easy, especially when trying to match with existing factory paint. This job was spot on! I highly recommend caliber collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service, Thank you very much! Margarita Poromanska, 630-921-8847
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They went out of their way to be sure that I was completely satisfied. I definitely will recommend them to others and use them again in the future.