Caliber - Carol Stream
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Caliber did a great job with two separate incidents where someone hit our car. It look good as new now!!
Customer Service - 5.0/5.0 -
They listened to us and did their best to get us our vehicle back asap without sacrificing quality. Their communication on the process was also great with calls, emails and texts.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
It was good
Customer Service - 5.0/5.0 -
Answer questions when I need it
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
I don’t know names, but the lady when you first walk in was rude every time my husband and I interacted with her
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The work done was excellent.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Staff are nice. They entertained you right away. But I need to return my car due to some minor repairs
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
Loved the communication in between! Everything was fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision always does a great job in my experience with bringing my car there to be repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’ve taken my car to Caliber Collision twice already and both times I’ve been very satisfied with their service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber did a great job restoring the car to exactly how it was. I am very satisfied with the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went well. Great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
No recommendations
Repair Quality - 1.5/5.0 -
It took 1 month to complete the job.
Customer Service - 1.5/5.0 -
It took 1 month to complete job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thoruough work, our vehicle looks as good as new.
Customer Service - 5.0/5.0 -
Welcoming, Clear communication. Patient with my inquiries
Returned Clean
My Experience - 5.0/5.0 -
I wish there were more updates. I had to contact the office to get an update. Otherwise they were friendly , helpful and did a great job on the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had a breakdown at first my car had no problem with the lights. the lights were working fine. they replaced it (not factory) and didnt even adjust the lights for me. one side high and one side low.
My Experience - 5.0/5.0 -
Everyone was very nice there and friendly nice work on my car and love meeting the dog Thank you again