Caliber - Carol Stream
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for your professionalism, kindness and quick turn around with fixing my car. I appreciated the updates and the thoroughness of the updates. I also appreciated the support I recieved initially from Caliber when I had an issue with my rental car. They worked to connect with the insurance company and the rental car place to sort out the issue. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes. In our opinion, Caliber Collision is dependable, trustworthy and top quality service-oriented company anyone can be proud to refer family members and friends for needed auto repairs.
Repair Quality - 5.0/5.0 -
Syed, the Service Advisor, is very knowledgeable. He explained the extent of the damage and the required repairs to be done. The quality of service and repairs were excellent,
Customer Service - 5.0/5.0 -
From Tara, the receptionist, to Syed, the Service Advisor, and the rest of the office staff and service advisors, we have had a pleasant experience from the time we walked in till the time we left the shop.
My Experience - 5.0/5.0 -
Everyone we dealt with was polite, pleasant, and knowledgeable. Excellent communication through the entire repair!!!!! The Traverse looks great! We will definitely recommend Caliber to everyone we know in need of repairs!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I spoke to was helpful, friendly, and professional. Would definately recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was excellent and quick, I received my car within a week. The person who attended to us was also extremely helpful and kind. I would definitely recommend this service to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great and fast service
Customer Service - 5.0/5.0 -
Great
Returned Clean
My Experience - 5.0/5.0 -
Well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your entire team Was polite, helpful and great. Love the text message updates.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at Caliber was helpful with the process of repairing my car and it looks GREAT!
Customer Service - 5.0/5.0 -
Friendly and helpful Staff.
Returned Clean
My Experience - 5.0/5.0 -
Very good job and trustworthy place.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
AMAZING!!! EXCELLENT CUSTOMER SERVICE!!
My Experience - 5.0/5.0 -
I want to Thankyou you did a Great job
My Experience - 5.0/5.0 -
Having my car repaired at Caliber Collision was a very positive experience. Staff is respectful. I was updated frequently on the progress of my car repair. They guarantee their work, and they work closely with both my insurance company as well as the rental car company, which is a hugh benefit.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They kept us informed every step of the way
My Experience - 5.0/5.0 -
Caliber personnel were professional and efficient start to finish. They communicated very well and often during the repair process. The repairs performed are exactly as expected and paint quality is great. Thank you very much! This is the 2nd time I've had Caliber repair our cars this year. Both incidences were handled in a very satisfactory manner.