Caliber - Carol Stream
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Caliber personnel were professional and efficient start to finish. They communicated very well and often during the repair process. The repairs performed are exactly as expected and paint quality is great. Thank you very much! This is the 2nd time I've had Caliber repair our cars this year. Both incidences were handled in a very satisfactory manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was helpful and friendly and my vehicle looks great! Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The entire staff was so helpful and they were so prompt with all promised communications and also completed the job days in advance of when it was due. Such a great surprise and much appreciated. I would not hesitate to do business with them again.
My Experience - 5.0/5.0 -
The staff is terrific and the repair work was completed quickly and is first rate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff, process and work were first rate
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and friendly professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After I had my accident I took it straight to your shop. I liked the friendliness after my first accident. While waiting I was given a box a Kleenex, because of a very stuffy nose. Thank you for great service. Will recommend to others to you.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Smooth process from drop off too pick up. Excellent staff!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job was don’t quickly and my car was so clean when I picked it up! The text alerts were great
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Cutting corners on the parts ordered to save $. Unprofessional and unethical thing to do.
My Experience - 5.0/5.0 -
You guys were amazing! You even cleaned and tidied the inside of my car! Thank you for being so caring. Getting into an accident - even a minor fender bender like mine is still stressful. Everyone in the office was so kind and caring, that means so much. Thank you for the excellent work and service!!!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Appreciated the ease of communication. The daily texts were great. Car done ahead of schedule & your staff were very kind & supportive too. Appreciated the communication between you & Enterprise as well. Thank you.