Caliber - Carol Stream
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service and workmanship
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Frances M Stewart You went Above And Beyond You replaced My 2 Front Yires Thank you For Excellent Service Thank You oops 2Front Tires Awesome Jobs Thanks So Much
Likely to Recommend - 5.0/5.0 -
will recommend Highly
Repair Quality - 5.0/5.0 -
Did Excellent Job replaced 2 Front Tires went above and Beyond to help Thank you Awesome Job
Customer Service - 5.0/5.0 -
Excellent Customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would and will definitely recommend!
Repair Quality - 5.0/5.0 -
Car returned as new!
Customer Service - 5.0/5.0 -
Everyone at this business is of perfect temperament to deal with frazzled nerves caused by an accident!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
repair area not completely flat/straight, shows faint ridge line when viewed against the light...also repair missed a small dimple near the area fixed
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very well informed
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My thanks to the team for a job well done. Since I plan to keep the truck a good while longer, it is good to have the repair in Avery profession way. Again, thanks.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Oh, I would definitely recommend them very kind. Very helpful. Made you feel comfortable and the work that they do is great.
Repair Quality - 5.0/5.0 -
Not only did my truck look Magnificent, the Customer service was exceptional. I would Definitely recommend these people. I’ve delt with others in the past. By far this place the others. You combine customer service and quality work. It doesn’t get any better
Customer Service - 5.0/5.0 -
They were very kind and helpful
Returned Clean
My Experience - 5.0/5.0 -
No comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff is so nice, work was done quickly and my car looks great! Great customer service💕
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
poor communication. unauthorized use of my vehicle for personal use.
Customer Service - 0.5/5.0 -
estimator looked at the car and said ,he will send email,that did not happen.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber was great! Thank you!
My Experience - 0.0/5.0 -
A 3day job took 8 days. I did not get updated unless I called. No reasons were given except that they were waiting for clips. The online update app was never updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I went out and got 3 estimates to get my car repaired and chose to use Caliber. I felt comfortable and confiident from the first time I went in and got the estimate.