Caliber - Carson

4.9 (6,586reviews)
98%
2201 E 223rd St,  Carson,  CA  90810

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,586)

Likely to Recommend

The team that worked on my car was very negligent and should not be handling anybody’s car. I highly value my car for them to treat it the way they did.

Repair Quality

I picked up my vehicle and at the Carson caliber body shop and I am very unsatisfied with the work done on my vehicle. I had to take back twice for them to fix the issues and now they dirty the interior of my car. The seats are dirty, the center console is dirty and has a huge dark burnt stain, the rear trunk cover is dirty and covered in paint residue, they did a lazy wipe down on the cabin with some oily wipes. I have given caliber multiple times to get it right and every time something else is wrong. I contacted my insurance and told that I would like to get a 2nd opinion and take to a different body shop.

Customer Service

I picked up my vehicle and at the Carson caliber body shop and I am very unsatisfied with the work done on my vehicle. I had to take back twice for them to fix the issues and now they dirty the interior of my car. The seats are dirty, the center console is dirty and has a huge dark burnt stain, the rear trunk cover is dirty and covered in paint residue, they did a lazy wipe down on the cabin with some oily wipes. I have given caliber multiple times to get it right and every time something else is wrong. I contacted my insurance and told that I would like to get a 2nd opinion and take to a different body shop.

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service from everyone there….10+for Noe (service advisor) very professional and great service.

Customer Service

Excellent customer service from everyone there….10+for Noe (service advisor) very professional and great service.

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My Experience

My vehicle was finished before estimat3d time.

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Repair Quality

Customer Service

My Experience

Noe and the entire Caliber Collision team was very professional and easy to work with.

Likely to Recommend

Repair Quality

My truck looks great!! Service was amazing and it was extremely easy to get my truck in and out

Customer Service

My Experience

The female receptionist was great! So personable & thoughtful. I was celebrating my birthday last week. She remembered & asked me about my trip. I thought that was so nice. The repair was perfect. Brandon was kind & professional. Thank you!!

Likely to Recommend

They do good work.

Repair Quality

Vehicle was repaired & it looked good.

Customer Service

Front Desk female was amazing. Very personable & professional. Adjuster, Brandon was nice & professional also.

Returned Clean

My Experience

I was very satisfied with my repair experience at Caliber Collision. The staff was professional, helpful, and kept me informed throughout the process. My vehicle was repaired efficiently, and the quality of work was excellent. Thank you for the great service!

My Experience

The person who helped me was Mr Noe Espinosa, he answered all the questions that I asked. All of them on this auto shop are trained.

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Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Excelente servicio las personas muy amables un trabajo rápido y muy bien echo el personal muy atento en mi caso la persona que me ayudó muy profesional en su trabajo

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Returned Clean

My Experience

The experience was great . It was my first time getting my car repaired but it was easy and fast . My car looks great . The team did a great job keeping me updated with calls and texts regarding my car . Thank you

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs were completed well before estimated date of completion given at the beginning of the job. Jairo, Melinda and the staff at Caliber Collision were friendly and professional, making the repair process less frustrating and inconvenient.

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Repair Quality

Customer Service

Jairo, Melinda and the staff at Caliber Collision were very professional.

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Returned Clean

My Experience

Un extraordinario servicio, muy puntual y muy profesional, especialmente Jairo que fue muy amable y muy claro con la información que se me brindó.

My Experience

Excellent customer service, communication and work.