Caliber - Carson

4.9 (6,608reviews)
97%
2201 E 223rd St,  Carson,  CA  90810

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,608)

Likely to Recommend

Good job

Repair Quality

No complaints

Customer Service

All good

Returned Clean

My Experience

Jairo had great customer service and ensured I was well informed throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Jairo was extra communicative and delivered beyond expectations

My Experience

The service man was friendly, the repair was quick, and overall I was very satisfied.

My Experience

Excellent Jairo made sure everything was done correctly, made sure I had a ride after dropping off my car and kept updating me through out the process.

My Experience

Staff are helpful, courteous and respectful

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Will adjust once 2nd job has been completed

Repair Quality

Picked up my vehicle, they had it parked in the shade so the mismatched color was not noticeable until i drove away and looked at the job they had done in the sun. Paint was chipped, color was way off, bubbling around the edges, some parts did not get painted at all. Mind you my vehicle is a newer bright orange color. The edges of the bumper they replaced did not line up. Not satisfied at all. The second gentleman said it would not get matched exactly. So they knew this going in to the work? Could've said that so i could go elsewhere

Customer Service

Friendly

My Experience

Jairo Lopez is a top tier rep for the company not only he communicates effectively he is just a great demonstration of what costumer service feels like and looks like. I’m far more impressed with his hospitality than the car repairs. They are great as well. You guys got a good one your hands. My experience has been amazing with you guys. Thank you a ton!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Highly recommend

Repair Quality

Jairo was very helpful and made the process less stressful.

Customer Service

Likely to Recommend

Repair Quality

Staff are friendly. As soon as I walk in to the front desk, a lady greeted me with a smile. Sarkis Kalpakian ( estimator) take care of my car right away . I got my car on a timely manner. They fix my car as exactly what it was before.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

All the worker are very nice,so I was well threated .They have outstanding service.I hardly recommend Caliber Collision to everyone.Even if there are so busy ,they still took their time to clean my car.On overall they did an amazing job.Tanks a lot Caliber Collision!!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent service with wonderful communication!

Customer Service

My Experience

Noe was excellent keeping me updated every step along the way with repairing my car. Any questions or concerns I had he responded back quickly to me which i appreciated. I was never worried about anything and was satisfied with the whole service. My car was even ready about a day or two earlier than what was originally scheduled which was great! Id definitely refer people here if the need any car repairs.

Likely to Recommend

Very likely to recommend

Repair Quality

It was a very seamless process and everyone there was very friendly. Jairo was assigned to my account and he was very kind and professional!

Customer Service

Very good service!

Returned Clean

My Experience

I would have appreciate it if they had to use less miles wow test driving and had put my gas back in my car.

Likely to Recommend

Repair Quality

Someone drove my car and put 21 miles on it, which means my gas was almost gone, and it was on a full tank when I brought it. The driver headrest was lifted up, indicating whoever drove. My car was tall, and there was dust all on the backseat floor and seat

Customer Service

The customer service rep who helped me to retrieve my car indicated that the miles probably came from the wheel alignment assessment and it does not take that many miles to do so

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Aside for being on top of updates, being on time of schedule, they were also willing to consider your request if they can possibly deliver it

Repair Quality

Jairo were very helpful and listened for my concerns of when I needed the car back and made it happen. Estimated date for completion were 1/14/26 and I asked if they can finished it by 1/9/26 because I am going out of town that week and needed the car. And it was completed by the 9th.

Customer Service

Very compliant with my questions and concerns

Returned Clean