Caliber - Carson
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I called at least 30 times and only twice did someone pick up the phone. They explained that they were having phone problems, however, when I dropped off my car I could hear the phone ringing and ringing. I suspected that was going to be a problem from the beginning.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Manager Steve, estimator Daniel and all of you are so kind and sincere. My car is now pretty again. Next time when my car needs to be repaired, I will again choose you.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was surprised how quick the work was done. I then expected the worse, however it is an excellent job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
our truck was dropped off an hour and half after being told they were on their way. also the truck was returned with the check engine light on and wouldn't start after trying two top three times, called and claimed the truck had no issues. took truck back and their mechanic found a loose wire. as of right now our truck is not working right
Customer Service - 0.5/5.0 -
would never go back. my truck is not fixed right and
Returned Clean
My Experience - 0.0/5.0 -
First day took too long to do paperwork. I was never informed as to the procedure, i.e.how long it might take to get my car repaired, how i wojld be contacted if any questions. I had a question about another issue and was never called back, i had to call again two days later. Its like pulling teeth to get any info out out you guys. I'm suprised you guys stay in business. I still need to call Mercury to give them a piece of my mind for recomending you guys.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Good job
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
knowing what i know today no because they knew my mirror was broken and they fail to tell me i found out after getting home & when back to tell them about it & they agree it happen there and they would order the replacement part and call me when it was ready to install. And they did just that my car was returned on 01-19-2015 and picked up the same day they did a great job on the repair.
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was friendly and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The system going down was a terrible explanation. I'd like them to explain the extra days I needed my rental car and if they'd pay for their mistake. It's not my fault these people failed to realize only my total loss claim didn't go through! They should be held liable for the extra days that I now have to pay for the Rental car.
Repair Quality - 1.0/5.0 -
Their system went down when sending Mercury the total loss quote. After a weeks called and they said they lost in their system. They resent it and I had to use a rental car for 2 weeks instead of less.
Customer Service - 1.0/5.0 -
There was no explanation for the system going down. I now have to pay more out of pocket for the rental car due to them not resenting my inspection of my car on a timely matter.