Caliber - Carson

4.9 (6,601reviews)
97%
2201 E 223rd St,  Carson,  CA  90810

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,601)

My Experience

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Nice

Customer Service

Returned Clean

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I will absolutely recommend this shop to friends and family.

Repair Quality

Everyone was very professional, from the receptionist, estimator to the person who washed my car. My car looked like brand new.

Customer Service

Everyone in the shop was very professional. I was called with updates and they answered all my questions.My car was washed and cleaned it looked brand new.

Returned Clean

My Experience

I had a wonderful experience with Caliber Collision from start to finish! I was completely satisfied with the entire repair process. Noe and the front desk staff were always so kind, friendly, and incredibly helpful. I especially appreciated how well they communicated with me throughout the entire process. They consistently reached out with updates about my vehicle instead of me having to call and ask, which made the experience so easy and stress-free. Everything was handled quickly, efficiently, and professionally. I truly appreciate the great customer service and would definitely recommend Caliber Collision to anyone needing repairs. Thank you, Noe and the team, for making an otherwise stressful situation such a pleasant experience!

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Repair Quality

Customer Service

My Experience

Attentive and proactively informing me the status of my vehicle.

Likely to Recommend

The shop lacks basic honesty and customer respect. They poorly reassembled my door panel after an insurance repair, leaving an obvious gap. Instead of fixing it, the desk advisor gaslit me, denied the physical facts, and argued with me. I would never recommend a business that treats customers this way.

Repair Quality

The broke my arm rest on my door panel and Noe was very unprofessional in dealing with my concern instead stated that nothing i say will make you happy and when i stated i will talk to manager on Monday said “you got it”

Customer Service

This shop did an insurance repair on my driver mirror, which required removing the door panel. Now, there is a large gap in my driver-side armrest where I can fit my finger. The passenger side is completely flush. When I pointed the issue out, the technician dishonestly claimed the gaps were exactly the same to avoid fixing their mistake.  The administration was just as poor I went up there in person on Monday to handle an insurance hold and told them, "Hopefully it will clear sooner." Despite these assurances, when I arrived Tuesday, nothing was ready. The advisor claimed he didn't know I was coming, forcing me to wait for paperwork and a sudden final inspection they never warned me about.  The repair quality and communication were terrible. A manager needs to contact me to resolve my door panel properly.

Returned Clean

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Repair Quality

The result is great!

Customer Service

It worked fine.

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Repair Quality

Excellent service. Timely during appointments, car was ready on time. My technician kept me informed. I couldn't ask for more professional and attentive service.

Customer Service

Excellent customer service. Very attentive and professional. I highly recommend Caliber Carson

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Customer Service

My Experience

From start to finish Caliber Collision in Carson on 223rd Street has been outstanding!! From the young lady that made the appointment for me to the gentleman who talked to me about what repairs needed to be done everything was seamless from start to finish. And the customer service I received was Superior. I would highly recommend this team for collision repair 10 out of 10!!

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My Experience

Work is good

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Repair Quality

Customer Service

My Experience

Hiro “my man “ from the start to the finish he was professional and courteous . Things went exactly as he said it would. It was a pleasure to work with him.

My Experience

I had an excellent experience with Caliber Collision from start to finish. The entire team was professional, friendly, and Noe kept me informed throughout the repair process. I was especially impressed that my vehicle was completed a whole week ahead of the estimated completion date, which was such a pleasant surprise. The quality of the repairs was outstanding, and my Chevrolet looks as good as new. I truly appreciate the attention to detail and exceptional customer service. I would highly recommend Caliber Collision to anyone needing vehicle repairs. Thank you for making what could have been a stressful experience so easy!