Caliber - Cartersville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The communication was excellent. My vehicle looks great. I'm very satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was so nice and helpful from start to finish! They did a fantastic job fixing the entire front of my car. 10/10 recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Ken did a fantastic job, my car looks brand new. I wasn't even expecting my car interior to be cleaned which was a pleasant surprise. Really went the extra mile to ensure quality.
My Experience - 5.0/5.0 -
Thank you for doing an amazing job on my repair and getting my car back to me so quickly.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The paint and finishing is very good but fail in some details like the seal in the roof that it is broken and the passenger seat it was pressed in the plastic finish
Customer Service - 5.0/5.0 -
Christian was always polite and calm updating the service status
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend to anyone wanting quality repair work
Repair Quality - 5.0/5.0 -
The entire repair process was fantastic. The repair was better than I expected. A customer couldn't ask for more. From this day forward, I will have reasons to recommend Caliber Collision to anyone who requires this type of service. Thank you to all that were involved.
Customer Service - 5.0/5.0 -
Great work ! I have experience working with a few body repair shops in my lifetime, and Caliber Collision is, by far, the best I've dealt with. The attention to details and quality of work, is as close to perfection as anyone could expect. I am giving credit to the entire business staff, but want to include the company owners that allow the in-house personnel to perform at their best. Donnie, Christian, Susan and Justin were terrific and I felt they had genuine concern for my vehicle and satisfaction. Clearly, they very much care about the work that they do and the outcome of the repair process. My sincere thanks! My experience with Caliber was smooth and easy. I was kept updated with the status of my repair and it was completed ahead of schedule. They stayed in communication with the appropriate insurance company and made my end, hassle free. Thanks again.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ken was wonderful to work with. Kept me updated on the progress of my truck throughout the repair process. Also the lady at the front desk was very welcoming and friendly. I will definitely use them again if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Olivia and everyone at caliber collision were awesome and I can’t believe the turnaround and get my car fixed and I am so thankful I was able to get it fixed. Thank you everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My whole experience with this company was amazing. I will be recommending it to all my family and friends. In the future. They were exceptionally professional and kind and very respectful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good experience!! The staff was helpful and friendly and Caliber was extremely communicative throughout the whole process, and the finished product was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good communication, and excellent service!
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My car is shaking, the sway bar is about to fall off, the nut is loose at the top. The front driver fender liner was never installed.
Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0 -
My car is making a horrible noise and shaking in the front. Also, the front driver side inner fender liner was never installed.
Customer Service - 5.0/5.0 -
The customer service was great.
My Experience - 5.0/5.0 -
Caliber exceeded my expectations as not only is the quality of the work is top-notch, but the communication is superior. All along the process, I was informed via text or by phone as to the status of my repair multiple times. It made me feel like I was their only customer. We couldn’t be more pleased with this experience. Thank you Caliber!
Likely to Recommend - 5.0/5.0 -
Without reservations!
Repair Quality - 5.0/5.0 -
Excellent quality work - like new!
Customer Service - 5.0/5.0 -
Superior. I was informed of progress/status multiple times along the process.
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much working with me and my car and taking time on my to see everything was ok you did an awesome job and I would recommend other people to your company