Caliber - Cartersville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The treat and the time was unacceptable! The customer service treatment was bad! Won’t take my car here again.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service!
Customer Service - 5.0/5.0 -
Great comunication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous and very efficient
Customer Service - 5.0/5.0 -
Very attentive
My Experience - 5.0/5.0 -
Absolutely wonderful! Kept me informed the whole time& my BRAND new Carnival..looked brand new again after they fixed it after being hit. Thank you so much.
My Experience - 5.0/5.0 -
Looks so good cannot tell it was damaged
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice work and detailed my car really nicely
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Only thing I want to say is keep up the good work you will be highly recommended.
Likely to Recommend - 5.0/5.0 -
I would recommend my friends family or anyone to to you business
Repair Quality - 5.0/5.0 -
Every one was very nice and they would give you updates on your vehicle .I felt like car was in goods hands .overall the car looks good
Customer Service - 5.0/5.0 -
If you had any concerns you can call and speak with them about your car.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
And if I ever have to do this again I will for sure use Caliber collision
Repair Quality - 5.0/5.0 -
Olivia Stallings was great she kept me informed every step of the way
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My truck looked great when completed. Thanks for a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good communication keeping me updated on progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
i just want to start of by saying, i told the shop from the get go to order an oem rear bumper for my car, they insisted on getting an after market bumper and i gave in, only for them to paint it and ended up realizing it DOES NOT fit they wasted two weeks just doing that. On top of that i was told MULTIPLE different dates on when my car was going to be ready, the dates came then i would call ask what time it would be ready just to be given a whole other date again this happened about FIVE different times in the matter of two weeks which is ridiculous i have missed work so much because of this. most definitely DO NOT recommend coming here they turned something that could’ve been done in max 4 days into two weeks and a half this is ridiculous again. they lack communication skills i had to keep calling in order to get updates on my car which again i was just getting told random dates. The work on the car was fantastic ill give them that.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ken was always very responsive when I reached out and kept me in the loop through the whole process. My technician Christian did a wonderful job getting my car back to the way it was. He made sure that car was back to new again.