Caliber - Cartersville

4.7 (1,397reviews)
93%
118 S Morningside Dr,  Cartersville,  GA  30120

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,397)

My Experience

Did good on repair and kept me well-updated. Thanks guys

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks amazing!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Kept me informed throughout the process and was very nice, Thank you!

My Experience

Thanks for the friendly service and great work

My Experience

Likely to Recommend

I would communicate my concerns about communication but I would recommend the work.

Repair Quality

The repair, so far, seems to be completed well. The communication during the repair process was not always up to date. There were days that the car was supposed to be finished, but I didn't hear from Caliber that the repair window was being extended until I called them.

Customer Service

See prior notes.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

No repairs are taken care of quickly and done exactly as needed to be

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Donnie at the office was extremely helpful getting my Honda taken care of. They did a great job and it looks better than I had expected. My insurance company had given me a runaround and your folks were able to get this done quickly and I’m very impressed with The work they did and the customer service was great!

Likely to Recommend

Repair Quality

It was a great job all the way around my expectations were clearly set and Dan did a great job.

Customer Service

Great and timely work done. All expectations were exceeded.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

From start to finish, the entire staff was very helpful in a professional, knowledgeable and courteous way.. They communicated updates concerning repairs via email & phone calls. I will uses them if needed in the future and will recommend them to anyone needing their services. Regards, Virginia Johnson

Likely to Recommend

I'll use them if needed for any future repairs and would highly recommend them to others needing their services.

Repair Quality

Excellent workmanship on all repairs.

Customer Service

Excellent service from front office to tech overseeing repair.

Returned Clean

My Experience

I was pleased with my service from Caliber Collision. I had hail damage all over my car but it looks brand new now. I have not dealt with insurance claims much but Susan and Olivia eased my mind and took care of it all. Great experience.

My Experience

I am truly blessed . They did an amazing job with my vehicle and also I appreciate them for bringing my baby (FORD) back home to me . The work was great thank you guys I really do appreciate the work you guys do .

Likely to Recommend

Very much likely . Everything was done great and I appreciate everything they did for me . Thank you

Repair Quality

I am pleased with service , everything was done great . I appreciate everything they have done for my vehicle . Thank you guys !πŸ‘πŸΌ

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Still need to install harness sensor on repaired part .

Customer Service

Returned Clean

My Experience

Great service