Caliber - Cartersville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you to Shasta! Great job! I appreciTe it!! ❤️
My Experience - 5.0/5.0 -
Ken was extremely sweet, and helpful through the whole process. Caliber Collision did an amazing job repairing my vehicle, and in an timely fashion. I will definitely recommend them to anyone that needs vehicle repairs, and if I ever need any future services. Thank you all at Caliber Collisions.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
We have a light that still needs to be replaced that’s all
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber collision what is the collision shop assigned me through Geico claim service. I’m really glad that they They chose this local body shop because they did an amazing job repairing my car. The paint job is so nice, I feel like I need my entire car repainted. The best part about working with Caliber Collision was that they would send you text messages or emails throughout the entire process letting you know what stage there on of your car repair so it’s not like “hey we will have your car for a month and we will call you towards the end of the month.” They care about getting your vehicle back to you in a timely fashion.
My Experience - 5.0/5.0 -
Dropped my car off on the 6th of July. My original completion date was 8/1. Got my car bak 2 weeks early, and everything looked great! To top it off they cleaned the interior before giving it back!! Thank You!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Caliber did a good job and they were able to get my car in out out much much faster than other shops. I was very pleased with their timelines. The work done was good, not great but I am not upset about it the service.
Customer Service - 4.5/5.0 -
Customer service was next to perfect. A few missed check-ins but overall really great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt, effective and courteous service.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
In addition to a rush wash allowing soap to sun dry, the vehicle was not are-assembled correctly. The vehicle arrived with an underbody cover, it was returned missing this cover leaving the engine exposed to contaminants.
Repair Quality - 3.5/5.0 -
The car was returned missing parts, so far attempts to have this resolved has been unsuccessful
Customer Service - 0.5/5.0 -
I, the customer, had to initiate conversation after more than 2 weeks. The car has been returned and I reported missing parts. I was asked to take pictures and attach to an email so that the underbody cover could be ordered. I did this and again there was no communication. Upon call a week later I was told the email was received but I didn’t get a response back because someone thought I may be too busy. Emails can be check around the clock, never too busy to check and respond especially when I’m looking to lose this ordeal
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From drop off to pick up Great texting Communication and Phone called when car is ready for pick up. The time that it took to get my car in and out of repair was quick . The staff was polite and educated and knowledgeable about her all the things that went around the insurance and car, rental procedures, etc. not to mention the lady who sits at the front. She actually loaned me her charger for my cell phone while I waited on my rental car pick up as my phone was about to die, I want to say thank you to everyone there who made this process positive .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had a refreshing experience from beginning to end. My car was ready ahead of time. Very satisfied.
Customer Service - 5.0/5.0 -
Staff was very nice & friendly and took time to explain the procedure of repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Had some electrical issues once I left the location but they were able to fix the issue with no problem.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work performed exceeded our expectations. It was done much faster than we expected as well. Everyone we met was very kind and friendly and the messages we received to keep us updated were fantastic. Thank you for everything.