Caliber - Cartersville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Shasta was awesome! Kept me incredibly informed on me car. 10/10
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Patrick was a great customer advocate and kept me informed all the way. Susan was always friendly and courteous on the phone.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Most definitely I would recommend! I was told by many other caliber col. shops that I would have to wait 3 to 4 months just to get on their repair wait list. After 7 calls, I finally decided to try this location even though it was almost an hours drive for me. Cartersville location got me an appt in 3 weeks and i was on my way in my repaired vehicle in 3 short weeks. I am so satisfied with this entire experience. I had to drive the longer commute, but it was WELL worth it. Keep up the great work guys!
Repair Quality - 5.0/5.0 -
Awesome experience all the way around
Customer Service - 5.0/5.0 -
Everyone from the receptionist to the techs, to the manager. All good people that really know what customer service is all about!
Returned Clean
My Experience - 5.0/5.0 -
Great customer service.thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far so good. Thank you
Likely to Recommend - 5.0/5.0 -
I've been raving about your expertise telling others how they need to contact you if they need any work done on their car Caliber is the place to go . They are awesome !
Repair Quality - 5.0/5.0 -
I was excited when I finally received my car back. It looks excellent ! 😊
Customer Service - 5.0/5.0 -
I was impressed how Caliber Informed me & kept me posted on every step of my repairs.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Poor communication
Customer Service - 3.5/5.0 -
Poor communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes, I was however, when I took out the paper floor covering/mat there was some white sticky stuff like candy under the paper.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber Collision to anyone. Also, my local mechanic, Hughes Automotive, was whom originally suggested your company for me to use, so they should be commended as well.
Repair Quality - 5.0/5.0 -
The team at Caliber Collision did an outstanding job on my car repair. My Honda Civic looks as it did over six years ago when I first drove it off the lot.
Customer Service - 5.0/5.0 -
Shasta and Mr. Hernandez were (are) wonderful. It was a pleasure dealing with them both!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication and timely service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Employees extremely helpful and courteous. My repairs look great and car is clean. Repairs were completed in a timely manner. The updates of process were nice to get.