Caliber - Cartersville

4.7 (1,394reviews)
94%
118 S Morningside Dr,  Cartersville,  GA  30120

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,394)

My Experience

All of the people at Caliber were great! My thanks to Shasta for all that she did. I am sure that she saved me some money. And the quality of the repairs was the best . Thanks again!

Likely to Recommend

I had good experience with Straight Line, and Caliber has maintained or exceeded those qualities.

Repair Quality

Repairs were done promptly and professionally. Excellent quality workmanship.

Customer Service

Shasta did a great job of keeping me informed. And she helped save me money as well!

Returned Clean

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Repair Quality

Great customer service since the beginning till the end

Customer Service

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My Experience

Caliber was able to get my car in for repair quick. The staff was on top of their game. Thank you for everything

Likely to Recommend

Would recommend Caliber Collision to anyone seeking repairs

Repair Quality

Repairs were done on a timely manor. Great communication.

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My Experience

Ken was great quick and easy

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Repair Quality

Not very satisfied. I've been to a Caliber Collision before and I was expecting the same best work from there at a different location. My front bumper was never replaced. Which it looks like it was stated it was replaced on the paperwork. I believe they just painted it or bando over it and I have a new scratch on the driver side that was not there before. They didn't do a good job painting it, because the blend is very off compared to the side fender connected to the front bumper and there's a lot of overspray on my trunk. Also my passenger side, the headlight that's supposed to touching bumper is not pushed in all the way in or put back on properly. And which I was already addressing that one piece on my front bumper is on backorder, I just wish they told me without me pointing it out. Assuming that I wouldn't notice it.

Customer Service

Not very satisfied. I've been to a Caliber Collision before and I was expecting the same best work from there at a different location. My front bumper was never replaced. Which it looks like it was stated it was replaced on the paperwork. I believe they just painted it or bando over it and I have a new scratch on the driver side that was not there before. They didn't do a good job painting it, because the blend is very off compared to the side fender connected to the front bumper and there's a lot of overspray on my trunk. Also my passenger side, the headlight that's supposed to touching bumper is not pushed in all the way in or put back on properly. And which I was already addressing that one piece on my front bumper is on backorder, I just wish they told me without me pointing it out. Assuming that I wouldn't notice it.

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My Experience

I don’t remember the names of anyone who helped me but they were on point with keeping me updated with my car and i was so happy with how it looked when i picked it up!

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My Experience

Yes I was very satisfied you really did a good job thank you caliber collision job well done 👍

My Experience

Im completely satisfied with the work that caliber collision has done on my pick up and whould have them work on other car if needed

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Repair Quality

Y’all made the whole process of my repair easy! Everyone I talked with thoroughly went over every detail from the paper work to what was repaired and how and when to wash the car after. My car was also repaired as quickly as it could be done! Thank you!

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My Experience

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My Experience

Caliber did an excellent job on my car. Communication was great. An excellent experience all around!

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In a heartbeat I would recommend them

Repair Quality

My car looks amazing! I was so happy to get it back. It’s kept in a garage and like new and they returned it to me the same way 😊😊

Customer Service

Awesome…. They listened to me and my concerns and kept me updated

Returned Clean