Caliber - Cartersville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
No because although the tech support team member walked me around the vehicle for a final inspection my headlights were pointing down 👇 ⬇️ ↕️ and the highbeams are not calibrated right I'm returning my car as soon as possible
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair work came out great and the whole process from beginning to end was simple. Kelly was extremely on top of everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
Truck is not aligned, tailgate doesn't lock, plastic panels on bumper are not secured in place.
Customer Service - 3.5/5.0 -
Repair took a long time. Will have to send vehicle back as well as alignment is off and tailgate no longer locks.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and better work. They helped me get through a difficult warranty issue and got my car back to me quickly!
Customer Service - 5.0/5.0 -
Great service and better work. They helped me get through a difficult warranty issue and got my car back to me quickly!
Returned Clean
My Experience - 5.0/5.0 -
Quick easy efficient
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your crew did a great job in my car. Hopefully you guys keep the good work.. thanks for the communication with me very accurate and on time. Thanks for everyone was involved in the process. 👍🏻
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Caliber to anyone that is in need of services from the team in Cartersville.
Repair Quality - 4.0/5.0 -
You won’t be able to tell it was in an accident but as I looking close the bumper fitment is off, the door gap is offset, there was a plastic molding not put back in the mid section and my cars was dirty/dusty a simple hose down would have solved the problem.
Customer Service - 5.0/5.0 -
I received messages often and had no issues with customer service. Shasta was very friendly and kept in touch in regard to my repairs and she replied to my inquiries as well.
Returned Clean
My Experience - 5.0/5.0 -
Service was great and the staff was friendly. The staff was very helpful and easy to work with
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The most professional service I've gotten in my life.....great communication and very reliable. My car is so clean and smells great.... my car feel and looks new i am very pleased. The staff at Caliber are (mwah!) top tier!!! Thank you Caliber Collision you stand up to your name!! Shout out to Shasta for answering all my questions!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Truck runs good body lines look great. Was always well informed and keep up on everything.
Customer Service - 5.0/5.0 -
Everyone was very nice and informative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best experience we have ever had with a car repair. They communicated frequently and thoroughly. The result was better than new! Five star review!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Patrick is always friendly and honest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service quick repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication. Excellent work.
Customer Service - 5.0/5.0 -
Helpful service
Returned Clean
My Experience - 5.0/5.0 -
The Caliber Collision team was very professional from day one. My experience was awesome as a first time patron; from the beginning to the end the team texted me, called to keep me abreast of the different locations it was taken to, what was being fixed, and who my contact person was, to when the car would be ready. I will be using their service again and sending customers to them as well. They are awesome!!!!!