Caliber - Cartersville
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Communication was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was able to get my car in quickly. They kept me informed along the way. Car was ready by Friday. Originally I was promised it by Monday!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very great service. It was also very quick I got my car back on Friday and I had taken it in on Wednesday.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They have always done an amazing job on our cars. We have taken 3 of our cars in for repairs from accidents and they have always done an amazing job.
Customer Service - 5.0/5.0 -
Amazing job of always keeping us informed on what is going on.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very happy with the service I received. I was greeted when I arrived and Ken kept me posted on what was going on with my car. Plus they did a really nice job on my vehicle. Thank you Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber really took good care of me. Thank you My only recommendation is to not send a survey after I’ve already completed a survey.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kenn and the team took good care of me and made my truck look new again thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Kept me up to date, start to finish
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
Completely satisfied
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
part of the bumper sticks out. The repair place said the only way to fix that was to get Chevrolet bumper
Customer Service - 4.0/5.0 -
I was given several different dates of completions. When I got the car back it need washing.. They said it was washed the day before and over night it got dirty. They did offer to wash at pick up but said it be more than 30 minute wait
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I highly recommend Caliber in Cartersville GA. Ken was a true professional and they got my truck completed on time and on budget. Great work as well!
Customer Service - 5.0/5.0 -
Ken was extremely helpful and professional. The front desk person was great as well
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience was great, staff were friendly and explanatory! My car looks brand new!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber was very professional and always helpful. I’m very satisfied with my experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The BEST shop! Their meticulous work and attention to detail is top notch and incomparable.
Customer Service - 5.0/5.0 -
Whether we had questions, or being provided updates, the staff was always pleasant and courteous.
Returned Clean
My Experience - 0.0/5.0 -
Very poor customer service. An additional unexpected nor unanticipated cost of over $900 was charged to me without any forewarning or the reason for the charge. I should have been contacted concerning this charge which even the agents at Caliber claimed they didn’t know would occur. But good customer service would have notified me if the cost - or if the Caliber agents didn’t know the costs should have called after getting an estimate for the calibration service. Totally dissatisfied with the service.