Caliber - Cary - Chapel Hill Rd
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Fantastically professional from start to finish (both facilities). Great communication and expertise in your craft. Added value of making my rental experience easier by accepting my rental at pickup. You guys rock.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All staff were above and beyond.
My Experience - 5.0/5.0 -
Laura was very nice knowledgeable ss well. Caliber did a great job repairing my vehicle. Thanks!!!
My Experience - 5.0/5.0 -
DeAnna was great. She was very kind, helpful and professional and updated me about my car repair progress very often.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always enjoy Calibers custom service and communication.
Customer Service - 5.0/5.0 -
Customer service is always phenomenal with updates and being friendly.
Returned Clean
My Experience - 5.0/5.0 -
Caliber did a great job repairing my car. They kept me informed of the status of my job. Finished earlier than anticipated. My car looks like new.
My Experience - 5.0/5.0 -
They completed my car even quicker than anticipated, and they were flexible with me regarding my work schedule in relation to a pickup time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The damage caused by collision was addressed very professionally from.start to finish with regular updates till delivery. Very much impressed with service provided Calliber Collision group. Thanks and Regards
Returned Clean
My Experience - 5.0/5.0 -
Best service bar none. Completed the service in less time than expected. This was a self pay and Laura did everything she could to make the final amount was the lowest reasonable amount she could find for the parts. This was definitely a 10 out of 10 service. I will definitely be telling my friends to check out Caliber Collision at 8075 Chapel Hill Road Cary.
My Experience - 5.0/5.0 -
I was impressed with Calibre from the moment I made contact with them. They weren’t just pleasant. They were organized and efficient. Everything was easy because they made it that way for you! You feel cared about and important and you know that they are trying to do the very best job they can for you. I even received a couple of messages just to let me know how the progress of their work was going! I can hardly think of any organization that runs as smoothly as this one does! If you need some car bodywork, I highly recommend Calibre! It’s a no-brainer!
My Experience - 0.0/5.0 -
The rim is still damaged and needs to be replaced. The hood does not aligned with the fender. It should be restored to pre accident condition. Will reach out Monday if I don’t hear
Likely to Recommend - 0.5/5.0 -
The suspension that was rebuilt is now making a clunking sound when it goes over bumps. You had the car a month already. I’m not sure when I’ll be able to take it back over for you guys to monkey with it some more. But at some point I will.
Repair Quality - 0.5/5.0 -
The issue is the car was returned to me with the hood and fender not lining up. It sat a week on the lot why didn’t the manager notice this glaring gap? I returned the car to you and you fixed it but now I notice a clunking in the suspension as I go over speed bumps. I will have to have it looked at when I get back in town. Horrendous it took a month and it’s still not fixed. Returned to me twice and still issues.
Customer Service - 5.0/5.0 -
Responsive. But I get the feeling it’s all very inexperienced with no veterans around.
Returned Clean
My Experience - 5.0/5.0 -
Deanna was making us aware of where the car was at all time from checking in to the paint portion of the proceeds, the staff very friendly and attentive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Deanna was great kept me updated the entire time, excellent work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
DeAnna was so sweet and made sure to keep me updated every step of the way! The repair was done perfectly!
My Experience - 5.0/5.0 -
4 days to complete turned into 8 because of part ordered not arriving on time.
My Experience - 5.0/5.0 -
DeAnna and the team at Caliber were great to work with. I was kept informed about the process and everything went smoothly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Caliber team was great at keeping me informed of the progress of the repairs and everything was done well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The updates were very much appreciated
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have Erie car insurance. My insurance company and Caliber worked together to make my experience smooth and easy for me. Thanks Caliber. My battery kept dying while at caliber and they replaced the battery for me. Thanks for going above and beyond. My number looks great too.