Caliber - Cary - Chapel Hill Rd
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
With a lifetime guarantee on the work I will always return to them.If available.
Repair Quality - 4.5/5.0 -
They did an awesome job of fixing our vehicle. And cleaning the vehicle up.
Customer Service - 4.5/5.0 -
They were very prompt in letting us know what was going on with the vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They update you on every step of the way.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stellar customer service from the first phone call all the way through the process. Everything was clearly explained, everyone was personable & took the time to answer my questions, and I was kept up-to-date on the progress throughout. I received my car back looking great within the estimated timeframe. Your established B2B with Enterprise made the process even easier. Thank you Caliber Team!
Customer Service - 5.0/5.0 -
Please see initial comments.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
It took 10 weeks to get car back
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Deanna was excellent about updating the progress of the vehicle and making sure its done on the expected time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Deanna was keeping updated with all the work in progress. Great job on the work done.
Customer Service - 5.0/5.0 -
Deanna was excellent with her customer service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication from Caliber was phenomenal! I had no questions during the entire process about what was happening or when or why.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was seamless with frequent updates
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
We are very happy with the work done, just surprised how long it took to get back. I would of been more upset if I had to pay for the rental in the meantime. I was very happy with results.
Customer Service - 4.5/5.0 -
They did a great job of communicating.
My Experience - 5.0/5.0 -
I’m not James. I’m Caroline, and it’s my car that you repaired. Excellent work! Friendly staff, accurate estimate, timely communication throughout. I’ve been to your shop before, and that’s why I chose you this time.
Likely to Recommend - 5.0/5.0 -
I have recommended this business.
Repair Quality - 5.0/5.0 -
Excellent work and excellent communication. This is my second experience with Caliber Collision in Cary, NC. I’ve recommended them to others!
Customer Service - 5.0/5.0 -
Everyone I dealt with—front desk, estimates, repair shop was friendly and knowledgeable.