Caliber - Cary - Crossroads
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Customer service was amazing from the front desk all the way to my contact Kristin. They answered all my questions & keep me up to date on the repair in a very polite & professional way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a wonderful experience with Caliber Collision. All the staff were friendly and Taylor was detailed in the updates of my vehicles repair. My car looks better than I had hoped and more. Thank you!
Likely to Recommend - 5.0/5.0 -
Would 10/10 recommend, service was great and speedy too.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication and quick repairs. Thank you.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
No comments
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Without hesitation, I would rate Caliber Collision a 10 out of 10 and highly recommend them to anyone in need of collision repairs. From the first day to the moment I picked up my vehicle, the entire team delivered outstanding customer service, exceptional communication, and first-class workmanship. My service advisor was amazing and made the entire process easy and stress-free by keeping me informed every step of the way. The staff was friendly, professional, and truly cared about my satisfaction. My vehicle was repaired perfectly, and the quality exceeded my expectations. Caliber Collision has earned my trust, my business for life, and my highest recommendation to my friends, family, and colleagues. Thank you for providing such an outstanding experience! ⭐⭐⭐⭐⭐
Repair Quality - 5.0/5.0 -
⭐⭐⭐⭐⭐ Outstanding Customer Service! My experience with Caliber Collision exceeded every expectation. From the moment I walked through the door, the entire staff made me feel welcome. Everyone was friendly, courteous, professional, and genuinely cared about making sure I had an excellent experience. My service advisor was exceptional, keeping me informed throughout the entire repair process and ensuring all of my questions and concerns were addressed promptly. The quality of the repairs was outstanding, and my vehicle looks like new. It is clear that this team takes pride in their workmanship and customer service. I truly appreciate the dedication, honesty, and professionalism shown by everyone at Caliber Collision. They have earned a customer for life, and I will gladly recommend them to my friends, family, and colleagues. Thank you for making what could have been a stressful experience so easy and enjoyable!
Customer Service - 5.0/5.0 -
The customer service at Caliber Collision was second to none. Every team member was friendly, welcoming, professional, and treated me with genuine care and respect. My service advisor was outstanding, keeping me updated throughout the entire repair process and making sure all of my questions were answered. They made what could have been a stressful situation completely worry-free. The entire team exceeded my expectations, and I truly appreciate their dedication to excellent customer service. They have earned a customer for life, and I will gladly recommend Caliber Collision to all of my friends, family, and colleagues. Thank you for an exceptional experience! ⭐⭐⭐⭐⭐
My Experience - 5.0/5.0 -
Kristin was terrific! She was extremely professional and set my expectations on when the work would be completed. She kept me updated on the progress of the repair. The job was completed on time and I was extremely please with the results. It was a real pleasure working with Kristin. I would highly recommend Caliber Collison for any repair work resulting from an accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kevin at the Piney Plains Rd location in Cary, NC did a great job.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great Work ! Kept me informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding service! I was kept informed throughout the repair process and it was completed ahead of schedule. The team did a great job and car was clean as a pin when picked up. Highly recommend! Thank you.
Likely to Recommend - 5.0/5.0 -
Highly recommend.
Repair Quality - 5.0/5.0 -
Fantastic service! Car was repaired ahead of schedule and I was kept informed throughout the entire process. Professional, friendly staff. Highly recommend.
Customer Service - 5.0/5.0 -
Excellent customer service which is rare these days.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did an amazing job with my car and showed great customer service.