Caliber - Cary - Crossroads
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Our service advisor was knowledgeable and friendly kept us informed of the progress. We got our car back on time as promised. We have used this place for previous work and are happy. Will recommend it to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Picked up vehicle. It had check engine light on. The vehicle has never had a check engine light in the history of the vehicle, single owner. Checked at the shop and it was reset and stated to be cooling fan. No documentation of scan. I would like documentation of pre and post scan listed on the invoice. I asked to have emergency brake checked as pedal was not engaging after accident. Said it was broken bracket and not related to accident. Suggest to take to Dodge dealer. FYI, collision was severe enough to have McLaren 720s be a total loss of party that was liable. I expect vehicle to be repaired to same condition before the accident. I am not happy with my selection of Caliber as the repair shop. Please send the ODB scans data if available.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service, constant communication and my car was repaired in a timely manner
Likely to Recommend - 5.0/5.0 -
Very satisfied with the service I received
Repair Quality - 5.0/5.0 -
Excellent customer service!!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and professional staff. I had a great experience.
My Experience - 5.0/5.0 -
Great communication skills and finished early
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top quality work and communication start to finish!
Customer Service - 5.0/5.0 -
Great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kevin was great to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Easy, very efficient process with very good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs looked perfect, the staff was super friendly and helpful, the communication on updates was excellent, and the work was done ahead of schedule. Honestly couldn’t have asked for better service! Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Unfortunately this is the second time I’ve needed repair work on my car. Asked for caliber specifically and second experience was just as great as last year.
Repair Quality - 5.0/5.0 -
Caliber makes a frustrating situation much better. The timely updates are much appreciated and even snacks in office for kids are nice.
Customer Service - 5.0/5.0 -
Everyone is friendly and very communicative. Kevin was great!