Caliber - Cary - Crossroads
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
it took 2 days for them to check in and get started onmy vehicle. Once they got started the communication was fine..
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent experience. Very fast and helpful. I liked being updated on the vehicle during the day as well as the speedy fix. Great job. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Hands down, no doubt about it. I will certainly call them first for anything!!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone there was extremely courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Mark was very friendly, knowledgeable, and honest. Everything was completed quickl.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Bumper was/is not adjusted/aligned properly. Headlights out of adjustment. Headlights led strips damaged/not working. Will have to be replaced. Have not had time to check anything else. Dark outside now.
My Experience - 5.0/5.0 -
Great service and updates. Loved getting my car back after it had been washed outside and cleaned inside! What a bonus! Would definitely recommend!
My Experience - 5.0/5.0 -
I am thrilled to have my "baby" back and in a short time....you guys rock!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
excellent service, I couldn't be more satisfied. You guys even cleaned the car inside and out. I was very impressed with the quality of workmanship and the customer service, Everyone was polite and courteous. If I ever need anything else I will definitely see you guys and will recommend you to everyone I see,
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service all the way around.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were completely on top of my situation. On arrival I was greeted with in 3 minutes by Mark Fisher who was going to be handling the repairs to my vehicle. Coupled with the G
Customer Service - 5.0/5.0 -
They were completely on top of my situation. On arrival I was greeted with in 3 minutes by Mark Fisher who was going to be handling the repairs to my vehicle. Coupled with the Geico agent we reviewed the damage and I was told what would be accomplished and given a time line. The entire process was handled with top shelf professionalism.
Returned Clean
My Experience - 0.0/5.0 -
The lines from impact are all off. I'm regretting letting this company work on my personal vehicle. Not at all satisfied
Likely to Recommend - 0.5/5.0 -
If they give everybody a hard time I wouldn't waste my time. I'd refer them to their dealer so it can be done right the first time. Save time and money.
Repair Quality - 1.0/5.0 -
Failed to complete the job
Customer Service - 2.5/5.0 -
The people at the desk were fine, but the mechanics gave me a hard time