Caliber - Cary - Crossroads
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
Parts were not place correctly and a piece of the pain was not polish also the check in light after I take the car turn on. I will need to take the car back tomorrow
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
They forgot put shine on paint n also don't place bumper correctly
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for you good Communication all the way through the process. And in general, thank you for your professional services!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were thorough, explained everything to me and called to update me.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
You made it look like new and I really appreciate all of your efforts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
There was a small bulb that needed to be replaced on the right side that could have been done while the bumper was being repaired that Mark noticed when I had returned because the turn signal was not working properly. This was so.
Returned Clean
My Experience - 0.0/5.0 -
Very hard to get ahold of the ONE person who knew what was going on with my car. I'd think you could use computers to communicate between staff better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
outstanding service. cleaned and detailed my car before delivery!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Professional and constantly communitcated
Customer Service - 5.0/5.0 -
Everyone there is very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
thanks my looks very good
Customer Service - 5.0/5.0 -
thanks my looks very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new, outstanding work.
Customer Service - 5.0/5.0 -
Excellent customer service, car ready in time frame, great convenience having the car rental at same location.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate updates via text and my contact explained reports very well. Met cost estimate and timeframe for repairs.
My Experience - 5.0/5.0 -
Staff was super helpful and friendly, communication during repair was outstanding, and the end result looks fantastic! I would definitely recommend Haddock-Caliber to others who need any repair work done. Thank you all so much! :)
My Experience - 5.0/5.0 -
Thank you very much for taking excellent care of my car I am very impressed with your service thank you again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome experience. Extremely customer service minded. Appears that everyone I dealt with really likes their job and respects the company they work for. Will highly recommend you to anyone I know.
My Experience - 5.0/5.0 -
My car looks as good as new and the service was fantastic. I would recommend haddock to anyone. Mark F. was so positive, which is much needed when you are dealing with a car accident. Mark answered all of my questions and the process went incredibly smoothly. Thanks so much!