Caliber - Castle Hills
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
All I can say a job well done and very courtesy. One thing I did like is that Geico and Enterprise Rental were all in one place. When I first got there to drop my car off I didn't have to wait long. They were all prepared. Everyone I was in contact with were super nice. Also they stayed in contact me each step of the way letting me know what was going on with my car. Also they didn't have my car long, they got the job done in a timely manner. I will use them again and they wasn't far from my house.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Handle not painted on the door that was painted. When asked to paint it they dabbed the wrong color paint on the spots that needed painting.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jason was my representative and kept me informed the entire time. I was ready to sell my jeep before it got into the wreck. Not only did it come back looking awesome on the outside, but they made sure it was clean on the inside as well. I cannot thank you all enough!!!
My Experience - 5.0/5.0 -
Rayond was simply great. Prodessional to a tee. Turnaround was 7 days early. Way to under promise and over deliver. Couldn't be more pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Raymond was simply awesome.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with my experience at Caliber. David is great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Raymond was awesome. Very professional, and even came in on Christmas Eve to get my car finished for me.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Raymond was very pleasant and exceptional in his follow up
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason was awesome!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Several issues. The car doesn't feel right at 80 mph.
Customer Service - 2.0/5.0 -
Visor lights were not fixed. Visor had parts missing which I noticed only today. I was told the parts would be ordered but have not heard from caliber yet. Lot of stains inside the car roof which were not there at the time of the accident. Also car feels noisy at 80mph. With so many issues I am not sure what else was missed. When the car was returned to me, there was a piece of foam lying on the floor....Clearly something that should be inside the car somewhere that the guy just forgot to put in
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Raymond does an excellent job! Highly recommend your shop because of his great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jason was awesome, nothing less than GREAT!!!
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.0/5.0 -
I wish some if the repairs were discussed prior to repair. But that is my only complaint