Caliber - Castle Hills
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Unfortunately, I’ve had to use your Services more than once however, each time your staff were professional and courteous, and you completed the work in the time that you quoted.
My Experience - 5.0/5.0 -
Andrew was so helpful in explaining the insurance process and he communicated with us the whole way through our repair. We were never feeling like we were being kept in the dark about anything. Andrew deserves a gold star.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brandi did a fantastic job! Got me under budget, fixed sooner than expected. And was clear and upfront about any changes or problems that came up during the process. 10\10 guys will definitely get all my work for any repairs. To any of my vehicles going forward.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber has always done a good job on repairs of my vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic customer service from day one to pick up. Constant updates! Would absolutely recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed and pleased with the the perfect work caliber Colision performed on my vehicle. I personally did painting Body professionally for many years and never was able to perform as well as they have.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the second I walked in to pick up my vehicle I was greeted by Andrew who had been in communication with me regarding my repairs from start to finish. I really appreciated his sincere efforts to make sure I was satisfied with my repair. I feel very confident referring this specific location to anyone in need of repairs. The process was seamless and accommodating. My car looked great and was fixed in a timely manner. Big thanks to Andrew and the rest of the team!
My Experience - 5.0/5.0 -
The whole process, including entire staff, is professional, efficient and courteous. I got progress status updates throughout the repair process. It is also very convenient that I can pick up and return a rental car at the collision center.
My Experience - 5.0/5.0 -
The team went above and beyond on our repairs and kept us informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was done well. Not noticeable.
Customer Service - 5.0/5.0 -
Was kept informed of what was being done and when the repairs would be completed.
Returned Clean
My Experience - 5.0/5.0 -
I had an outstanding experience at Caliber Collision in Castle Hills and I want to give a special shoutout to Office Administrator Jade Yu and Service Advisor Brandy Hamilton for their exceptional support throughout my car repair process. From the moment I walked in, Jade greeted me with warmth and professionalism. She made the paperwork process seamless and was always ready to answer any questions with a friendly attitude and clear communication. Her dedication to customer service truly made a difference during what could have been a stressful time. Brandy Hamilton went above and beyond as my service advisor. SHe kept me informed with timely updates, explained each step of the repair process clearly, and made sure everything was handled efficiently. Her knowledge, transparency, and sincere care for my situation gave me complete confidence that my vehicle was in the best hands. Thanks to Jade and Brandy , the entire experience was smooth, stress-free, and even pleasant. Their generosity, professionalism, and commitment to excellence are a true credit to the Caliber Collision team. I highly recommend this location to anyone needing auto body repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The lincoln corsair looks good.....I spent quite a while trying to get my seats and mirrors back in usable positions and someone added their own set of radio stations I would have never ever listened to....
Customer Service - 5.0/5.0 -
Everyone was on the ball.....
Returned Clean
My Experience - 5.0/5.0 -
They responded to my questions and emails, kept me informed, explained everything, etc. They made a stressful experience less stressful and listened to my concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
really like the way my car came out after repairs and well ahead of time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the quick and professional service - not only the repair but also for the customer support throughout the process.