Caliber - Castle Rock
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a great experience working with the staff in the Cashle Rock office. I had an issue with my car from poor work done at a shop in Utah and Brian went above and beyond what was required of him to help with my car and make sure things were repaired correctly. He was patient and understanding. He got my car fixed in a timely manner. He was easy to reach and if he couldn't take my call, he returned the call promptly. His customer service was excellent. I recently had to return to Caliber to get a side view mirror replaced and follow up work on my AC unit. Again- Brian was excellent to work with. My experience was the best I've had with any car repair shop- and unfortunately I have many to compare it to. :) I also worked with Chris and was happy with his customer service as well. He walked me through the estimate and was thorough in explaining the repairs. I trusted his recommendation and the work that he and his team did was perfect. In addition, Karen was a new front office employee since my first time at Caliber a few months ago. The person answering the phone and greeting customers when they arrive in the office has an important job. They are the voice and face of the company. Karen was much friendlier and personable than the last front desk lady. Karen was social, happy, kind, helpful, and spoke of her respect for Brian and Chris. I enjoyed getting to know her in our brief interaction and felt like she cared about me. I will recommend everyone I know to Brian and his crew. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brian and his team are outstanding
Customer Service - 5.0/5.0 -
Brian, Chris, and Karen were excellent to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have told many friends and work colleges how amazing my experience was and recommend Caliber to everyone
Repair Quality - 5.0/5.0 -
I was so pleased with all staff members and my experience was outstanding
Customer Service - 5.0/5.0 -
Brain was amazing and kept in communication with me and the status of my repair work.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for all of your hard work. Chris, Brian and Karen are awesome and I would recommend any one to get repairs done there. Thank You!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All employees were friendly and hospitable. It was a welcoming climate in which to do business.
Likely to Recommend - 3.0/5.0 -
Very Friendly staff a high light, but don't know if I would recommend
Repair Quality - 3.0/5.0 -
Length of time in shop very long due to demand, however, I was told they had lost a tech too. That shouldn't be a reason my car was delayed. Biggest problem: a large scratch on my front fender which was caused in shop. Apparently not noticed
Customer Service - 3.0/5.0 -
Big scratch on front fender caused in shop as well as delays due to demand and a lost tech. I have assurances the fender will be replaced. I hope so. Other repairs good but five weeks in shop too long
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The Caliber personnel were very professional & helpful. The email updates during the course of the repair time were appreciated.
My Experience - 5.0/5.0 -
I very very very much appreciate the attention and commitment that Chris Jewel gave to my car and how easy it was to stay in touch with him and what was happening. This was not only my first accident but, also, my first new car in forty years.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Loved the fact my car was cleaned outside AND inside.
Customer Service - 4.5/5.0 -
Some confusion with appointment times, but flexible in working it out.
My Experience - 3.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks new again! Everyone there was kind and helpful and Chris and his guys really came through getting my car done for me earlier then requested! Much appreciated.