Caliber - Castle Rock - North

5.0 (807reviews)
99%
3563 Timber Mill Parkway Suite D,  Castle Rock,  CO  80109

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (807)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional and customer service was great

My Experience

The process was so easy, I went in and got an estimate in less than an hour and had a drop off time right after. The work was amazing and was preformed in half the time I expected. Everyone I worked as very informative and knowledgeable. I have only good things to say about Caliber collision and would definitely go back in this situation.

Likely to Recommend

Repair Quality

Customer Service

My Experience

We hit a giant piece of tire rubber on I-25 while driving our Volvo SUV, so we called CC! This was our second time working with Caliber Collision to get one of our vehicles repaired. Jay handled the repair process and did a great job! Kelly runs the front office and is always helpful, kind and efficient. Thanks to the great team at Caliber, we have a happy ending to a frustrating situation.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

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Repair Quality

Customer Service

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Repair Quality

I am pleased with the work done.

Customer Service

My Experience

Y’all were not only super fast, but were communicative throughout the process. I also appreciate the level of care that went into cleaning my car afterward. My car looks brand new!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs were great, but Jay screwed me over. The completion date was 7 Nov, and I was out of town for work till that day (Friday). Jay texted me on 5 Nov (Wednesday) saying repairs were done and got defensive when I asked why it was done early without warning. I had to beg my insurance to extend my rental car since it was parked at the airport, and Jay had told my insurance that the repairs were complete on 5 Nov.

Customer Service

Same comment about Jay. He didn't care that I wasn't in town and said "you have 24 hours to turn your rental in or they'll charge you extra", then proceeded to show me that he texted on Wednesday that the repairs were complete.

Returned Clean

Likely to Recommend

Repair Quality

Great communication and ongoing updates.

Customer Service

Devon was fantastic!

Returned Clean

Likely to Recommend

Definitely

Repair Quality

I’m extremely pleased with the work done by the Caliber staff. Devin did an outstanding job, he kept me posted with the progress of the repairs and had my vehicle done on the day and time as originally planned. I recommend Caliber and team, excellent work and customer service.

Customer Service

Great customer service.

Returned Clean

My Experience

Devin was very helpful and provided great customer service.

My Experience

The repair of my 4-Runner was done in a.expedited and professional manner. I couldn’t be more pleased. I highly recommend Caliber Collision North Castle Rock.

My Experience

Staff was super friendly and accommodating, kept me informed the entire process. Great work all around

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

We are very pleased.

Customer Service

Everyone was great to work with.

Returned Clean

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Repair Quality

Customer Service

My Experience

Everyone was great to work with! Thank you my car is beautiful again!

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Customer Service