Caliber - Castle Rock - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Monique was awesome, team was very nice
Customer Service - 5.0/5.0 -
Monique is awesome super super helpful
Returned Clean
My Experience - 5.0/5.0 -
Very smooth process..rental car pick up and dropping it off. Everyone very friendly. Car looks so good!! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
MONIQUE WAS VERY HELPFUL!
Customer Service - 5.0/5.0 -
MONIQUE WAS VERY HELPFUL!
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Initially when I picked up my truck, the tire pressure gauge was still on. Consequently the TPS system went out, which should’ve been checked before given back to me .When I went to go get that fixed, I had an appointment at 1:30 and it took them five hours to get back to me to tell them they lost my wheel lock key, no work was done on the truck until the next day. so I’m wondering what they were doing with my truck for five hours. unfortunately when I did get my truck back, I went in for a simple oil change at tires plus who told me that my alignment was off on the front right side where the new tire was replaced was all messed up. I still have not received my wheel lock key back and it’s unfortunate that I was told my alignment was going to be checked before my car was initially Returned to me from caliber collision not to mention when my truck was received back. There were stains all over my seat and floor, and I’m not sure if that’s from Les Schwab or not with a green substance. . Not only that but having to pay out of pocket to get my truck realigned that was supposed to be already completed by caliber collision before they gave it back to me makes me think that they don’t care about safety before returning the car back to their owner.
My Experience - 5.0/5.0 -
Good communication, great customer service, very informed and on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and communication. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service and communication
My Experience - 5.0/5.0 -
Communication was very good; I appreciate that the car was done in one week, and I love that you cleaned the car inside and out also. I am a satisfied customer. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Monique was awesome. She kept me updated and had my car done a week earlier than expected. Thank you so very much. Monique was the best!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Monique was very informative and kept me up to date with my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Monique was my representative and her communication was top notch. I work in hospitality and I used my experience with her in my wkly message to my teams on how to deliver unreasonable hospitality!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Monique did an excellent job communicating with where the service was at on a daily basis
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Monica was excellent at communicating with me every step of the way and your delivery was able to get all the parts delivered faster than expected
My Experience - 5.0/5.0 -
Our experience at caliber was incredible. I am very grateful for the entire team. The repair looks perfect and the timeframe was just as anticipated. The best aspect of our experience was our rep, Monique. Monique was absolutely incredible. From the first appointment, to communication throughout the process to the final goodbye. She is a beautiful addition to your team and we truly felt like valued customers under her wing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Even though my car ended up totaled, I couldn’t have been treated any kinder by anyone. I was so grateful to be walked through the entire process as I had never been in a car accident before, let alone have a car totaled. I am forever grateful and thankful for everyone’s kindness through this rough patch.
Likely to Recommend - 5.0/5.0 -
100% I’d recommend this location to everyone I know!
Repair Quality - 5.0/5.0 -
Even though my car ended up being totaled, I coupd not have been more pleased with my experience with Caliber Collison! Everyone was so extremely kind. Having an accident is stressful and traumatic and they were nothing but patient, kind and very supportive as they walked me through the process. Hopefully I don’t find myself in a similar situation again, but if I should, I would gladly go there again!!!!