Caliber - Castle Rock - North

5.0 (802reviews)
99%
3563 Timber Mill Parkway Suite D,  Castle Rock,  CO  80109

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (802)

My Experience

They did a great job with the work and all the communication

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was lovely! Great experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Devin Bigay & front office Kelly are 20+++ stars. I will write a longer review shortly. Thank you Devin & Kelly

Likely to Recommend

I’ve already been telling my coworkers and clients about the amazing experience I had with Caliber Collision.

Repair Quality

Customer Service

The customer service was amazing!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Professional ,and delivery was on time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I can't express how grateful I am to Kelly the manager and Jay my service advisor at Caliber Collision. They both exceeded my expectations and I couldn't be happier with the results. The process from start to finish was extremely professional. I couldn't be happier with my car back to new condition and completed in 4 days.

Likely to Recommend

Repair Quality

Caliber Collision exceeded my expectations. I worked with Jay & Kelly at the new Castle Rock facility. They were very accomodating, answered all my questions and delivered on everything they told me. It was truly the best customer service experience I've had in a very long time.

Customer Service

My Experience

I was well informed of every step of the process which was great. Though the best part of the process was the very last day. Knowing I was having to pay out of pocket for my rental, Devin at the Castle Rock location worked well into the night to ensure I got my car back on the day promised. This level of dedication and awareness does not go unnoticed at all. I greatly appreciate the service provided from this team. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Devin (and the entire Caliber team) are AMAZING! Fantastic communication and attention to detail throughout the entire process and an extremely timely turnaround as well. Everyone was extremely kind and friendly in helping me navigate the process to get my beloved 6-6 Accord fixed. Thanks again!

Likely to Recommend

Already recommended to my boss. 10/10

Repair Quality

Shoutout to Devin Bigay and the entire team at Caliber! I hit a deer in my beloved 6-6 Accord and it was repaired to OEM spec within less than a month! Amazing attention to detail, thorough communication throughout, timely turnaround, and very high-quality work. I could not be more pleased. Will be recommending this Caliber to all of my friends and family. Amazing and super friendly staff and a state-of-the-art facility to boot! Thanks again

Customer Service

Shoutout to Devin Bigay and the entire team at Caliber! I hit a deer in my beloved 6-6 Accord and it was repaired to OEM spec within less than a month! Amazing attention to detail, thorough communication throughout, timely turnaround, and very high-quality work. I could not be more pleased. Will be recommending this Caliber to all of my friends and family. Amazing and super friendly staff and a state-of-the-art facility to boot! Thanks again

Returned Clean

My Experience

I would like to express my sincere gratitude to the team at Caliber Collision for their exceptional professional expertise in their field. Not only was my vehicle repaired to its original condition, but it was also delivered well ahead of the scheduled date. I was initially concerned about the paint matching due to the unique color. However, the color was perfectly matched, exceeding my expectations. This marks the second time I have entrusted Caliber Collision with the repair of a vehicle, and I would gladly use their services again in the future.

Likely to Recommend

Would not recommend

Repair Quality

My car was not fixed completely and I was given the run around. I spoke with insurance and my insurance said it should have been fixed so I’m not sure where the mixup happened. I also informed caliber collision that there are new damages to my vehicle that were not there when I initially dropped my car off. I was told by caliber collision to contact insurance to remedy the situation and State Farm told me that the claim was approved and everything should have been fixed. So my car still isn’t fixed and nobody has reached out from caliber collision. Also, the ladies at the front desk at the Littleton location and castle rock location are very rude and unprofessional. Not a good first experience and I would never willingly bring my car back to this company.

Customer Service

Front desk is rude and unprofessional

Returned Clean

Likely to Recommend

Wouldn't allow them to go anywhere but Caliber!

Repair Quality

I cannot say enough positive things about my experience with Caliber Collision. They took an awful event and made it better! Communication, skill and expertise is what is delivered with Caliber. THANK YOU!

Customer Service

My Experience

Devon was awesome!

Likely to Recommend

Repair Quality

Devin was AWESOME!

Customer Service

Returned Clean

My Experience

Wonderful service, the work done was excellent, I appreciated the interior detailing, it was a nice touch, and the work was incredibly quick. Thank you guys!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

More than happy with the work done! I can’t even tell it was damaged. Looks brand new! Thank you!

Likely to Recommend

No complaints

Repair Quality

My car looked better than new when I picked it up. You guys did an amazing job! Thank you!

Customer Service

Kept me updated threw the whole process witch I greatly appreciated!

Returned Clean

My Experience

Devin was incredibly thorough from our first visit until the work on our car was completed. He texted us on a regular basis letting us know the status of our vehicle. Outstanding service!