Caliber - Chandler - Arizona Ave

4.7 (1,267reviews)
92%
1505 N Arizona Ave,  Chandler,  AZ  85225

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,267)

My Experience

My Experience

My Experience

The Chandler office that I went to was very professional, courteous and honest! That’s the reason why my family and I take all of our vehicles there for repairs. I truly recommend this business to all of my friends and anyone who ask me for recommendations. I’ll definitely use this office for future repairs. Thank you

Likely to Recommend

Already do!

Repair Quality

Customer Service

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Repair Quality

I had an excellent experience with Caliber Collision repairing my Mercedes. Frank and his team were outstanding from start to finish. Communication was consistent throughout the entire process, and they kept me updated every step of the way. They also went above and beyond by helping me with my rental car, making what could have been a stressful situation much easier. The repairs were completed professionally, and my vehicle looks fantastic. I truly appreciate the customer service, attention to detail, and the care they showed throughout the process. I highly recommend Frank and the entire team at Caliber Collision. Thank you for making this experience as smooth as possible!

Customer Service

Returned Clean

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Customer Service

My Experience

This was my second time using Caliber, and I’ve been happy each time. Their customer service is exceptional, and I truly appreciate how they work quickly without ever compromising the quality of the car repair. My advisor, Frank, was amazing. He kept me updated throughout the entire process and even managed to get my car back to me a day early. Jelena was friendly, efficient, and incredibly helpful. She walked me through the insurance process and coordinated my rental with Enterprise. Once my paperwork was finished, she arranged for the Enterprise shuttle, which arrived within 10 minutes. Enterprise also had me in a rental right away. The service all around was excellent. Caliber Collision really has their process dialed in. I highly recommend them and will definitely return if I ever need repairs again — though hopefully not anytime soon! Thanks again.

Likely to Recommend

Repair Quality

This was my second time using Caliber, and I’ve been happy each time. The customer service is exceptional, and I truly appreciate how they work quickly without ever compromising the quality of the repair. My advisor, Frank, was amazing. He kept me updated throughout the entire process and even managed to get my car back to me a day early. Jelena at the front desk was friendly, efficient, and incredibly helpful. She walked me through the insurance process and coordinated my rental with Enterprise. Once my paperwork was finished, she arranged for the Enterprise shuttle, which arrived within 10 minutes. Enterprise also had me in a rental right away. The service all around was excellent. Caliber Collision really has their process dialed in. I highly recommend them and will definitely return if I ever need repairs again — though hopefully not anytime soon! Thanks again.

Customer Service

This was my second time using Caliber, and I’ve been happy each time. Their customer service is exceptional, and I truly appreciate how they work quickly without ever compromising the quality of the repair. My advisor, Frank, was amazing. He kept me updated throughout the entire process and even managed to get my car back to me a day early. Jelena was friendly, efficient, and incredibly helpful. She walked me through the insurance process and coordinated my rental with Enterprise. Once my paperwork was finished, she arranged for the Enterprise shuttle, which arrived within 10 minutes. Enterprise also had me in a rental right away. The service all around was excellent. Caliber Collision really has their process dialed in. I highly recommend them and will definitely return if I ever need repairs again — though hopefully not anytime soon! Thanks again.

Returned Clean

My Experience

Friendly & knowledge staff, body work on vehicle wad very professional.

My Experience

My Experience

Was kept up to date on the progress daily that was a big plus frank was a great rep for the company. Thanks so much for the great job. Robert Martinez

Likely to Recommend

Repair Quality

Frank and the staff kept me posted every step of the way

Customer Service

My Experience

There were honest to tell me there was a part ordered they didn’t need. They repaired it quickly while I waited. Good service

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Returned Clean

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Repair Quality

So far everything looks good. I have had my car back for a week now.

Customer Service

Communication. I think there was an issue when messages were being sent from Calibur to client. I was receiving general generic message that my car status. I was not receiving text or emails. When I called numerous times the representative said he had texted and emailed. I over heard another client mention this issue when I picked up my car. Thinking this may be system issue.

Returned Clean

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My Experience

I really appreciate how often Frank checked in with me and keeping me updated. Thank you!

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Repair Quality

I appreciate Frank’s excellent communication!

Customer Service

I appreciate Frank’s frequent communications. Thank you.

Returned Clean

My Experience

I appreciated how Frank texted me every day and told me exactly what was happening with my car! He explained what steps were necessary for the repair of my car and how long it would take for the repairs to be done! All of the team members were so easy and friendly to work with!

My Experience

Thank you Frank for make my car look like it new again 😍

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Repair Quality

Thanks Frank and his team for fixed my car good as new again

Customer Service

Returned Clean

My Experience

Great communication. Excellent final product. Job completed in a timely manner. Made me feel like I was the only customer. Well done by the whole team!

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Customer Service

Returned Clean