Caliber - Charles Town
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was pleased with the frequent call to update me in the status of the repairs and I got the car back cleaner than before it went into the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have a question about front driver's side door. Will call to discuss.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I will tell all my friends of the great service .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
service was outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ronald Disque was extremely efficient in handling all the many issues that came up with my insurance company in the 12 days my Jeep was at Caliber Collision. He knows his job well and is a BIG asset to the shop. Pay him well for his expertise. Many thanks go out to ALL that worked on my Jeep......a job well done! It's a 2002 but looks brandy new now!! Thanks guys!
Likely to Recommend - 5.0/5.0 -
I asked for business cards to give out to interested parties!
Repair Quality - 5.0/5.0 -
My 2002 Jeep Cherokee looks brand new!
Customer Service - 5.0/5.0 -
EXCELLANT
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
After having my vehicle service just 2 weeks prior to this accident, I knew that there wasn't no questions, I was coming back. Excellent service!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Extraordinary communication
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great communication during the process. Fast turnaround too. Originally thought I'd be getting my car back on Friday (dropped it off Monday evening) but had it back Wednesday. Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
THE STAFF WAS VERY PROFESSIONAL AND HELPFUL. I WOULD RECOMMEND THEM TO ANYONE.
My Experience - 5.0/5.0 -
Wow! The couresty and professionalism was great and fast! Thank you all for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the time I called to set up the inspection to the day I picked up my car everyone was very nice and kept me informed of the repairs throughout the process.