Caliber - Charles Town

4.7 (3,725reviews)
95%
179 Troy Dr,  Charles Town,  WV  25414

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (3,725)

My Experience

Initially I was told that I would be able to sign over the insurance check to Caliber to pick up my car. When I got there they told me there was a new policy that couldn't allow that and I didn't have my checkbook. Then I had to go to the bank to try to cash it but wasn't allowed because it is an out of state bank. Then I was told to go to Walmart to cash the check. They couldn't do it because it was over 3k. Then I had to go all the way home to get my checkbook. After almost 2 hours I had my car. If I was told that originally I would have been ok, but bringbtoldnone thingbinitially and then another when I went to get my car was frustrating and very embarrassing.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

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Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service