Caliber - Charlotte - Albemarle Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every body that i dealt with from the receptionest,too robert .took great care of me. I was always informed of what was happening. Thank you much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with Caliber Collision was awesome. I had frequent updates about my vehicle. It was actually ready earlier than initially anticipated. When I received my vehicle back they had washed it and vacuumed it out. That was an excellent topping to such a wonderful experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0 -
Only cosmetic repairs were to be done due to front end damage from someone hitting my car in residence parking lot at apartment on first estimate. Car was taken apart and Caliber Collision added additional charges which were not approved by owner and was not contacted which made 2nd estimate much higher than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was very personable, knowledgeable, helpful. We would definitely ask for their assistance in the future, and recommend them to our family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber did a great job. Jenny kept us informed and bent over backwards to accommodate us. The shop manager called me and explained things as well. The paint was matched incredibly well, not an easy task on a 10 year old orange car! Thank you AGAIN for the great experience !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the patience of the receptionist with me always changing appointments but yet she kept up with me and kept me informed very professional
Customer Service - 5.0/5.0 -
Kelly was amazing
Returned Clean
My Experience - 5.0/5.0 -
The team did a beautiful job fixing my bumper and matching the paint color. Only annoying part was getting my car back with the fuel light on and a very small amount of gas left
My Experience - 5.0/5.0 -
Excellent work, kind, efficiency customer service.
Likely to Recommend - 5.0/5.0 -
I have already recommended Caliber to friends and family
Repair Quality - 5.0/5.0 -
Excellent work. My car never looked so good!
Customer Service - 5.0/5.0 -
Very friendly, knowledgeable service
Returned Clean
My Experience - 5.0/5.0 -
Friendly , did a great job on my car . Would recommend to others.