Caliber - Charlotte - Albemarle Rd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great communication throughout the whole process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes im satisfied with the repair on my gmc Denali you all did a great job thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sorry for the delay, I've been under the weather, but I want to express my complete satisfaction with the reconstruction work done on my BMW. John called every few days religiously to update me on the progress an d to assure me my camera was still intact. I'm also thankful to Kelly who kept in touch until I had an alternate vehicle to drive, so I could bring mine in. Hats off off to quality , competency and professionalism.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car came back perfectly. Their customer service is great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Muffler rubs against the housing, so there is a slight squeaking. Pretty easy fix, everything else is great
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John kept me well informed and my car looked beautiful when I picked it up! Everyone in the shop was pleasant and helpful and made sure all of my questions were answered! Overall, a great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Robert was amazing. He kept me informed and made me feel so much better about my car. The environment was so clean, friendly and welcoming.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Robert was amazing
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
My Experience - 5.0/5.0 -
Vehicle repair was handled in a reasonable time, was kept up to date on status, and repair looks good.
Likely to Recommend - 5.0/5.0 -
Used in the past, will continue to use as long as you work with Progressive insurance
Repair Quality - 5.0/5.0 -
Looks brand new, all the technology involved is good as well
Customer Service - 5.0/5.0 -
Was kept up to date with the status, was done before original projection
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly environment and I was kept posted on my vehicle
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The was finished ahead of schedule.
My Experience - 5.0/5.0 -
Robert, Kelly and the whole team at Caliber did an amazing job with my repairs. They were very communicative and professional and the finished product was flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was amazing from the communication with everyone in the office to the work on my car. I would highly recommend Caliber.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Very organized, work was excellent