Caliber - Charlotte - Independence
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone that I dealt with at Caliber was awesome. Sandra, in particular, was extremely helpful. She clearly outlined for me the repair process, including the roles of myself, my insurance company, and Caliber. When someone truly cares about providing the very best service to their customers, it shows, and I know that Sandra truly cares. I will gladly recommend Caliber to my family and friends.
Returned Clean
My Experience - 5.0/5.0 -
Repair done in timely , professional manner. I was kept informed of progress as it happened
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience absolutely could not have been better! Everyone was completely professional and Bob really went over and above to meet my expectations and make this repair an easy transition for me. I would completely recommend caliber collision to friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a wonderful job.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had an awesome experience. Allison was great! Def will go back again for any repair needs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would like to thank Allison and staff for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
It wasn't a very efficient process and took a long time to get an appointment, which was then moved from Rock Hill to Charlotte.
Repair Quality - 3.0/5.0 -
No one walked me out to look at the vehicle. There are paint droppings on two spots which I'm hoping/assuming will wash off. If not, I'll be calling back.
Customer Service - 2.0/5.0 -
I didn't received daily updates as requested; I gave both my phone # and email. The first email I received was for a StateFarm payment authorization. I replied back with no response. Turns out the daily notifications were going to an incorrect email address. I just felt the level of communication was very poor.