Caliber - Charlotte - South End
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Was happy it went as quickly as it did. Armando was very good with followup.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Armando and Lewis did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Safety radar “blocked”. Smart cruise control disabled. Smart brake regeneration disabled. Radar operational for the first few miles, then a message pops up saying “radar blocked” and everything starts shutting down.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jazmine was very good at explaining the process and keeping me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks Caliber Collision for the excellent work done on my car. The quality of the repairs and attention to detail truly exceeded my expectations. I also want to give special recognition to Jasmin Lopez for her outstanding communication throughout the entire process. She consistently kept me informed with professionalism, clarity, and care, which made the experience smooth and stress free. I truly appreciate the dedication and customer service from both the team and Jasmin. Thank you again for a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
That's it a job well done. I only take my car to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Work was done well. Looks great. Would recommend.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
My car was fixed in a timely manner and the entire staff was awesome to me, particularly Jasmin Lopez. She was kind, followed through on what she said she’d do and returned my car to me clean with an extra nice trailer hitch cover. Again, thanks for the attention. I will return there if ever the need arises. Barbara
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jasmin Lopez did a great job handling our concerns in a professional manner. We would highly recommend her and Caliber for anyone who needs your services.
My Experience - 5.0/5.0 -
Was Kept up to date on progress of repair.The staff were all friendly and helpful with questions on Repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was great! The car updates are wonderful!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a great job taking care of me. Best body shop in Charlotte.
Customer Service - 5.0/5.0 -
Great customer service.