Caliber - Charlotte - South End
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Armando was so nice and great to have!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone did a great job on my car. Great communication. I’m very happy.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Was told I would be expecting constant updates on the status of the car and never received one
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jasmin was amazing. She kept me informed and really pushed the insurance company when needed. I was very happy w her work. And everyone at the front desk was helpful and kind.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just was well communicated, timely, quality of work was excellent! Will come back again! John
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Josue and Adrian were awesome. Adrian made it a seemless process getting me an appointment. Josue kept me updated on the process of my car. My overall experience was amazing. Great team!!
Likely to Recommend - 5.0/5.0 -
They have awesome customer service definitely tell anyone to go to them.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Adrian and Josue were amazing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone from the front desk to the person who worked on my car was friendly and welcoming . Happy w/ the work that was done
My Experience - 5.0/5.0 -
Jasmin Lopez was a fantastic service representative. She was friendly, professional, and did a great job keeping me updated. The car turned out better than we thought it would.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Armando was extremely kind and explained everything that would be done, every step of the way. The woman at the front desk who sits on the left when you walk in was also very kind. I had never been in an accident before and they placed me at ease from start to finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jaz was amazing! She kept me well informed during the entire process making it easy to trust the process on my end and the repair came out great! 5 stars all around!
My Experience - 5.0/5.0 -
The repair looks excellent. Everything appears to have been completed properly. I really appreciate the work done by Caliber Collision. Jouse was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would refer to Armando specifically
Repair Quality - 5.0/5.0 -
Armando was excellent