Caliber - Chesterfield Mo
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The small repair took an extremely long time to complete. I received an update that it would be be pushed out yet another week which would have made it 4 weeks. However, when I called to inquire I was told it was almost (within 15 min) ready for pick up. I also felt the color match was off and was told it was because the paint takes differently on the bumper. The best thing I have to say is the quality person was polite and reassuring with the circumstances. Overall, I am disappointed with the service and the results.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Customer Service
Likely to Recommend - 5.0/5.0 -
Have recommended Caliber before and will do it again.
Repair Quality - 5.0/5.0 -
Over the years I’ve had, unfortunately, several cars needing body work. Caliber has always come through with great, quality workmanship , great customer service and I would highly recommend this company to anyone needing body work.
Customer Service - 5.0/5.0 -
Excellent customer service. Kept me informed all along the way while my car was being repaired.
Returned Clean
My Experience - 5.0/5.0 -
Will be sending thank you note soon. By Larry
Likely to Recommend - 5.0/5.0 -
State Farm on Olive gave me your name. Never heard of you—-from rural Mo.
Repair Quality - 5.0/5.0 -
Never been to big city outfit before——blew my mind how everything was seamless!!!!!!
Customer Service - 5.0/5.0 -
Seamless
Returned Clean
Likely to Recommend - 5.0/5.0 -
With the caution — have patience!
Repair Quality - 3.5/5.0 -
Quality of repair appears to be a 10, but to take 6 weeks plus to repair a “fender bender” on front corner seems a bit much. Why such low priority?
Customer Service - 5.0/5.0 -
Shop personnel was top notch — courteous, friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and quality repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I wouldn’t send anyone if I didn’t have complete confidence in Caliber’s overall performance.
Repair Quality - 5.0/5.0 -
Great quality. Putting cars back together is an art.
Customer Service - 5.0/5.0 -
Very friendly and helpful. We’ve used them a couple of times in the past.
Returned Clean
My Experience - 5.0/5.0 -
It was great to get text messages every few days about how the repairs were coming along on my car. Really appreciate it!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
It was all excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every part of the process exceeded my expectations.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated everyone’s kindness. You knew everything was going to be ok from first to last step in the process. Also, it’s great having a game plan/you worked with my insurance every step of the way/getting a rental car was so simple with your assistance/and the headache of renting a car was smooth sailing. My car looks amazing and I will continue to recommend you to friends and family. I’ve always had a great experience. Thanks!!
Likely to Recommend - 5.0/5.0 -
We’ve used Caliber in the past and continue to recommend it to family and friends!
Repair Quality - 5.0/5.0 -
My car looks great! You’d never know it was damaged. Caliber also washed/waxed it! The inside was cleaner than having it detailed by an outside company. They always go the extra mile to stand out -from the customer service desk, to working with my insurance , assisting with obtaining a rental car and keeping me informed every step of the way. We’ve worked with Caliber before and will continue to recommend it to family and friends.
Customer Service - 5.0/5.0 -
Always helpful! Everyone is courteous and knowledgeable. Great way to begin the process of vehicle repair!
My Experience - 5.0/5.0 -
Caliber in Chesterfield did an amazing job, as always!
My Experience - 5.0/5.0 -
“I had a wonderful experience with Caliber Collision. The team was professional, friendly, and kept me updated throughout the entire process. My car looks great, and the repair was completed on time. I really appreciate the excellent service and attention to detail!”
Likely to Recommend - 5.0/5.0 -
They did a super job!
Repair Quality - 4.5/5.0 -
Caliber did an amazing job on my car - it looks like new! I would have given a perfect score of “10”, but can’t do that until one last adjustment is completed.
Customer Service - 5.0/5.0 -
Very professional. So appreciated.
Returned Clean
My Experience - 0.0/5.0 -
It took a long time and the estimated completion time was repeatedly wrong.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
It took a month
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
They did a great job. It took forever.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I believe what we appreciated the most was keeping us aware of every step through the process. The text messages were great.
Likely to Recommend - 2.5/5.0 -
I don't recommend places to friends unless they specifically asked with detailed questions.
Repair Quality - 4.0/5.0 -
Quality work within the timeframe they stated. It was just a very long timeframe. They are a national organization so they should have imported help. ( Like the dent people did)