Caliber - Chicago - North
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Car looks amazing!!
Likely to Recommend - 5.0/5.0 -
I will recommend to anyone who asks!
Repair Quality - 5.0/5.0 -
Wonderful people, updates so I always knew the progress without asking.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Paint job was bad. There’s Bubbles and creases that don’t match. Car part feels different
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We especially appreciate Tim's understanding as we dealt with the repair and an emergent family health concern.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great and helpful. Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the consistent phone calls to update me about the repair job. The work was done well and quicker than I anticipated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I have already discussed my experience in the previous questions.
Repair Quality - 1.0/5.0 -
Everyone was friendly. However I had to return the car immediately the 1st time because the car was not safe to drive. It had something with the "ball/wheel" bearing, is what I was told. I had specifically mentioned these issues when I dropped off the car the 1st time. In addition, I was told I would receive updates once a week. I never received updates, but had to call for updates since I did not hear from anyone after weeks. This was not a good experience for me, unfortunately.
Customer Service - 2.0/5.0 -
Friendly but did not receive updates as told. Car was not fixed correctly the 1st time.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was well informed along the way and the repairs exceeded expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was done fast and clean. I got my car back as promised earlier.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far so good. Satisfied with the work done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision communicated frequently about the status of my car and when it would be ready.
Customer Service - 5.0/5.0 -
They were very polite and answered all of my questions. If they didn’t know the answer they directed me to someone who did.