Caliber - Cicero

4.8 (723reviews)
97%
6211 Route 31,  Cicero,  NY  13039

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (723)

Likely to Recommend

as of today, I will advise people to avoid Caliber Collision. Friendly folks and great updating system but the paint job was unacceptable

Repair Quality

repair was fine. Paint job has massive orange peel on right side. I could have done better with a rattle can.

Customer Service

Likely to Recommend

Great service and professionally completed

Repair Quality

Highly recommended for repair the damage.

Customer Service

Welcoming , respect and understanding.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent communications during the entire process of fix my vehicle. Vehicle looked great at pickup.

Likely to Recommend

Repair Quality

Communication was excellent and the car looked great after the repair

Customer Service

Excellent communications

Returned Clean

My Experience

Job was well done and I was updated regularly.

Likely to Recommend

Repair Quality

Customer Service

Gary was reponsive and kept me updated.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone there was beyond helpful! I was notified frequently via text with the progress on my car. I would, without hesitation, recommend them to anyone!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

It was a very positive experience. The communication and customer service were outstanding.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Would definately recommend to family and friends

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Front sensor not working

Customer Service

My Experience

Really from start to finish everything was so well done. Just the right amount of communication kept me informed and the work done is beautiful the staff they were the best part so friendly and accommodating in a situation that could be very new and uncomfortable. Thank you to everybody what a great team

Likely to Recommend

Repair Quality

Fantastic work. Detailed

Customer Service

Everyone I came in contact with were great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am beyond impressed! Gary is the kindest person and so helpful. Jamie went above and beyond! You are lucky to have a team like that. My repair was done quickly with great quality. I will recommend Cicero Caliber Collision to everyone.

Likely to Recommend

Repair Quality

Customer Service

They were so good on communication and had my car done days earlier then the date that i was given . Very friendly and very outgoing team and company

Returned Clean