Caliber - Cicero

4.8 (720reviews)
97%
6211 Route 31,  Cicero,  NY  13039

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (720)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Gary was so helpful. He made it so easy to move through the procedure.

Customer Service

Likely to Recommend

Repair Quality

The car looks great

Customer Service

Communication seemed outstanding, they kept me up to date on repairs and return time

My Experience

Great communication throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very fast, I would recommend them to anyone! They all did a great job and kept me updated throughout the whole process!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The entire process was very smooth. Plenty of communication and all questions answered satisfactorily.

Likely to Recommend

Repair Quality

Customer Service

Everything about what to expect was explained in detail

Likely to Recommend

Repair Quality

Customer Service

Very satisfied with the service!!

My Experience

My Experience

Great service and communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Melissa was excellent commicating through process. Work itself, certain areas not completed properly as bolt holding headlight barely in, clips falling out of wheel well, hood not totally in line and opens a little stiff. Passenger mirror no longer works electric.Bumper never cleaned off. Also had to buy a battery after service, why I don’t know. I understand truck it older but I deserved better.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Gary and the rest of the crew were amazing throughout the entire process. I received frequent updates, and my truck looks better than it did when I dropped it off. Bravo!

Likely to Recommend

Repair Quality

The repair is flawless and it was done very quickly

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

No pick up or delivery for vehicle in need of service or courtesy ride to and from facility.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service, always updating, fast and the fact that you add an inside cleaning job to top it off made our day. Very Friendly!