Caliber - Cicero
In operation 29 years, 3 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks good, and they were very quick in getting the work done.
Customer Service - 5.0/5.0 -
Polite, responsive and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I just want to say that everything came out great! I’ve dealt with many insurance companies so far and this one has by far been the best. Not only did they get it done way before they said it would be done but they did a great job. I had zero complaints. Definitely will be coming back. Ashley was also very responsive and kept me up to date the entire time.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was amazing. The staff were kind and attentive. There was always communication. Definitely made the experience less stressful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Matt Duffy kept me apprised of each step of the process. The team was courteous, responsive, and my vehicle was completed ahead of schedule. It was a flawless experience!
My Experience - 5.0/5.0 -
Absolutely awesome! Between the communication provided, the work you do and doing what’s “just” the right thing to do is highly recommend Caliber!!! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very thorough, always let you know the progress. Very impressed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always kept me up to date with progress on my vehicle
Customer Service - 5.0/5.0 -
Matt always kept in touch
My Experience - 5.0/5.0 -
Mark did a great job 👏🏿
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very nice and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done well. Good communication on timeline and repairs needed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. The damage was repaired and work was excellent.
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
the job is not done yet
Repair Quality - 3.5/5.0 -
job is not completed waiting for emblem to be installed
Customer Service - 2.5/5.0 -
the job is not done yet
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Checking was swift and easy, employees were friendly. It didn’t take a long time for my repair and communication was clear.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Checking in was quick and easy, all work was explained and done within a timely manner. All staff was knowledgeable, friendly and helpful.
Customer Service - 5.0/5.0 -
Checking in was quick and easy, all work was explained and done within a timely manner. All staff was knowledgeable, friendly and helpful.
Likely to Recommend - 5.0/5.0 -
Actually I work at the back window at B K where I get to talk to folks while I cash out their orders. And I tell everyone how great Caliber rt 31 is.
Repair Quality - 5.0/5.0 -
I couldn't be happier. Alison and her crew did a wonderful job above and beyond..
Customer Service - 5.0/5.0 -
I received total comunication,what to expect .they were just wonderful...
My Experience - 5.0/5.0 -
I was impressed that it was detailed. My only concern is there is tar and or rust spots on the front fender that wasn't there before. Communication was good throughout the process.